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Can you see if the same behavior is observed using the USB-A port with the provided adapter? That would be an indication if the issue is firmware or hardware.

This might be defective puck actually... let me DM you so we figure it out. If it's a defective puck I will send you a new unit right away.

Yes for sure! As a matter of fact I hope to finish testing today or tomorrow and proceed with production but again - about 2 months for that as we have to make these in batches of 2000 so it takes time (+ a new mold needs to be created as the Y connection is going to be a bit bigger). PS Even...

Thank you so much for the feedback, understanding and patience with this! This is a bit rockier start than I was hoping for, although I've seen worse too 😃 Given all the feedback I've seen so far, it would appear (can't verify yet though) that at some point in time Lucid changed the power...

Those would be a piece of cake, as long as I get access...if anyone is in the Bay Area (preferably East Bay) and has them and is willing to come by for a few hours, just DM me and we will get it done. (PS after mid-May as until then we're short staffed and I am on production floor all day long +...

That’s certainly not the expected behavior. If it does the same thing with the usb-A I would think either an issue with the power source or with our pucks. Let’s try this: reboot the car and if that doesn’t fix it please DM me with your order # and I will send you a new unit. Let’s if if the...

Thank you!!! As of a few days ago we connect the adapter to the usb-C to prevent exactly that :) As for the camera clearance - it’s 1/4”, so we should be good until at least iPhone 17 😂 As for Lucid fixing this - I for one disagree! What are we going to sell if they fixed it? 😃

I can answer that - no 😃 Installation is pretty easy on this one. For the Lucid, the tricky installations are full bumper and full hood, everything else is rather easy as the shapes are mostly flat-ish. The key to a successful PPF install is: 1. Clean the surface well 2. Spray with soapy water -...

Ohhhh so double work 😃Okay then our arrangement still stays for after mid-May 👍

Thanks so much! That might actually be a lot more convenient for me, as @borski is about 1.5hrs away from me (each way), so I'd need to commute total of about 6hrs for this 😬 Let me DM you. @borski - thanks for being cool about it after we discussed using yours first 👍

Let me ping you for this! Definitely interested!

Oh I see... still not a problem at all to wrap this as long as I get access for a few hours. I made a quick sketch on one way it can be made - sets of 2 pieces (red and blue on my sketch), for easier installation, that meet together at the thinnest part (for small seam line), and just provide...

Do you mean the 21" Aero Blades? If so, I see no issue chrome deleting these, as long as I get access to them. If anyone is in the Bay Area and willing to come by for a few hours so we can do it, then yes absolutely we can do it :)

That looks amazing! So just FYI for anyone installing these - if you have adhesion issues at the fold, there are two things you should do...as a matter of fact you should do one of them either way before the install - clean that area with alcohol as that acts as a primer. The other thing is -...

Thanks so much for the review! As for the pulling up - let me see how can I improve the design! I will follow up via email. Probably shaving a few mm here and there + perhaps changing the forward angle a bit will do it.

I know, but this only applies to TPU (PPF like) screen protectors. Ours are PET (plastic), and while they are PET so they can bend for the big screen, they can't really bend so much as to roll them in a box, unless it's a very big box. But that would look pretty bad + shipping will be even more...

It should be 7.5W per puck/phone (iOS limitation). Apple's OEM pucks are 15W, so half the charging power/speed of an OEM puck. The state of charge does matter though, so it's worth trying with a lower state of charge. As for testing - we use these to test the pucks at random (we don't test every...

Thank you! The issue with these is not so much the packaging but the manufacturing. Since we're still a young & small business, I can't yet afford an injection molder, so these are 3D printed (PS The visual quality is very nice and we only use ABS so there are no issues with high temperatures)...

Thank you 🙏 And I must admit I am very pleasantly surprised how supportive and responsive the community is! We do products for a bunch of EVs and not all communities are that way, so that's deeply appreciated! And yes, sometimes things don't work out as expected/hoped, but one thing I can say is...

The Lucid I had, had 2 ports in there - a USB-C on the left and a USB-A on the right...assuming they are all like that (if not please tell me!), you just plug our charger's USB-C port into the adapter's USB-C end, and then you use Lucid's USB-A port. If you are wondering how would that make...