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You got it! 😃 Earlier today DHL said it's coming today and I was about to blow the fanfares and then an hour later they updated it to Wednesday again 🤷‍♂️

Thanks for asking! If you place an order today it will be v1 unless you email me or DM me with the order # to put it on hold until we are ready to ship V2. No problem to put it on hold for a few days. Also v2 pucks are now in Los Angeles according to DHL so I am hoping that there won't be any...

Yes, anyone who has issues with v1 gets a free v2. In all fairness, most people don't actually have issues, it's just that people mostly share when they do have issues. But whoever has issues gets v2 for free of course! v2 is what v1 should've been had I known better about the difference in...

Yup, will do! I've been staying silent recently mostly because I am waiting for v2 myself. The wait is almost over! :) DHL says Wednesday as delivery for the pucks, and I will get the rest done before that so I hope to start rolling on Thursday.

Yes, the issue was not the material but the glue...happened once that I knew and now you are the 2nd one to mention it (for the record, this is out of many many thousands sold over all car lines that we make this for). I found out that, the due to the fact that glue was applied manually by hand...

Yes! :) V2 arriving on Wednesday. I expect to be good to go on Thursday or Friday at the latest. Already tested V2 on 2 Lucids one of which had V1 that was impossible to make to work on either port with v1 and works just fine (over a month now) on v2, so I am pretty optimistic about v2 :)

Haven't gotten to it yet, but should be able to do it soon...we were short staffed the first half of May, and now I am catching up on all the backlogged tasks and then I will reach out to the folks who offered to help get measurements 👍

Entirely up to you...if it works for you on USB-A and you are OK with the charging power on USB-A (lower than C), feel free to keep. If not, you can of course return and wait for gen2.

As discussed earlier in this thread, our current charging board only supports a handful of charging inputs & protocols so I am not surprised if it doesn't work on most USB-C ports, but it generally has to work on USB-C ports in cars sans some Lucids apparently. (We also do this for Mach-E...

Thanks, good to know and I am sorry to hear about that. Just approved your return request if that was you, if not, just DM me with order #.

I now notice that the USB ports on the Lucid have a plastic gap...I wonder if that could be the issue that people with USB-C are having. If anyone has a USB-C to USB-C extender, can you please try and say if it makes a difference? @xwave - can you confirm it does NOT work on USB-A too? If yes...

On USB-C - yes some people have issues. On USB-A it appears to be working. Did you try the A? Also that thing with the wiggling is interesting ...can you shoot a close up photo of the USB-C port on the Lucid?

That's strange! The owner of the Lucid Air I used told me hers was 2021...maybe she meant she got it in 2021 even though the car is a 2022 model on paper. I will check. I am still waiting for these elephant sized boxes for the screen protectors and once they come I will use the car again to...

That's great! Just for my (and everyone else's) info - what year is your Lucid? 2021 by any chance?

Thank you so much 🙏🙏🙏 Hopefully things will work out. I am actually thinking of starting a blog on our site to give people a glimpse of the journey it is to do design & manufacturing as a self-funded startup without any prior manufacturing experience /as I am a software engineer & entrepreneur...

I bought a Galaxy S23 Plus a few days ago so I can test with Android too, and my testing shows that this (gen1 pucks) actually works better with the Samsung than my iPhone. I was able to get 14W of power and it paired with more power sources than the iPhone did. All of that will be fixed...

The case looks fine (just found it on Amazon)... I mean it's not one of these super rugged cases where you can drop your iPhone from an airplane and it may still survive it, so the case shouldn't be an issue. Okay how about that - see if it actually slides during daily driving or it stays secure...

Few questions: 1. Which iPhone case do you use? 2. Is the magnetic attraction similar on both pucks? 3. Do the pucks seem flush against the top plate or they are dipped a little? (just discovered yesterday that on some units they can be a bit improperly positioned and end up being dipped by...

Thank you! If you run into any issues at all, please let me know.

Got it! I will ship a replacement right away.