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  1. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Amazing speed. There are dozens and dozens of versions between 1.1.4 to 2.4.10. It would take an overnight or days to OTA install them sequentially one after another!
  2. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I didn't know your app says "Software Version 0.0.1" so there's no change. Please disregard what I said about the blank sheet of paper. We have to ask Lucid to know the progress of physical hardware replacement. When I brought my car in for the cosmetic trim fix, I could see from the app...
  3. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    1.Maybe I am confused but usually a diagnostic fee is waived if there's indeed an issue. If there's no issues then the diagnostic fee is charged to discourage wasting the tech time for no reasons. 2. Too expensive for the cards but I would feel better to have them as a backup. 3. If you can...
  4. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Yours should be fine because the doomsday was around December 2023 when version 2.1.43 came out. So far, that's the only incidence of lateness that could come with a price.
  5. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    No. That is not what the release note says. It says "will require you to bring your vehicle to a Lucid Service Center to restore OTA compatibility." If you missed the timeline, then the only requirement mentioned is to bring it in. It doesn't say hardware replacement. I understand from post...
  6. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    It's a company's choice: Some prefer forced updates, while others prefer personal responsibilities (owners may face consequences for failure in individual responsibilities). Just like forced updates or not, and here to replace TCU or not, I think the technology offers both, but it's a matter...
  7. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    The solution was planned as written in the release note of 2.1.43: "Updating to 2.1.43 is required in order to migrate to a new software update management system with enhanced features. It is necessary to accept this software update to migrate the vehicle to this new software update management...
  8. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I hate updates in Tesla cars because the user interface would change. My elderly sister complained the same. She wants the interface the same as when she bought the car and doesn't want to learn new ones. That's why she doesn't pay to install wifi at home and doesn't pay for the car's premium...
  9. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Just like delaying a cellphone update, Tesla does allow delays for a duration of time and after that, it would forced update without warning or consents. I've owned 3 different Tesla cars since 2012 and I even specifically told Service Centers to avoid updating the firmware and they all...
  10. Tâm

    Would you still buy a Lucid Air living over 600 miles away of a service center?

    I am 200 miles from the nearest Service Center in San Francisco area in the north and Los Angeles area in the south. I only needed to stop by once for a minor cosmetic issue. I don't mind traveling 200 miles to a metropolitan area once in a while with my long-range Lucid. In your case, I...
  11. Tâm

    Test Drive this Wednesday (11/6)

    I've been owning a Tesla since 2012. I wanted more range so I got a 2022 Lucid Air Grand Touring rated for 516 miles. I love Lucid's range as I did a round trip from CA to the East Coast and back. Even without a road trip, long-range still gives me lots of options without range anxiety. I am...
  12. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    There are actions/policies that I disagree with Lucid but I would not call those are "dumb." Just because an owner has to pay for firmware that doesn't mean it is "dumb" in this thread because Lucid has its own reasons and its decisions are in the best interest of the...
  13. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I wouldn't even consider "rogue service manager" as an option in this thread. The manager in this thread reportedly did follow up through the chain of command: "Service center ran this by the "higher ups" and they'll do nothing other than allow me to pay the price to replace the module."...
  14. Tâm

    Audio stops working

    Lucid signed up with AT&T https://about.att.com/story/2023/lucid-motors-electric-vehicles.html
  15. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I think it's an abuse to cite out-of-date firmware to deny warranty in most cases. It's justifiable in cases that a refusal to keep updated might break something as I mentioned earlier. In this case, the cause of unreachable servers is Lucid's decision to switch servers. On the other hand, if...
  16. Tâm

    Audio stops working

    Mine has been working fine but since it's a computer, I don't doubt there are bugs to be worked out. If you log into your account and pull up the manual to "infotainment" section, then "reboot" section, it's also in this: Post in thread 'Soft reset not enough to reset sensors'...
  17. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    8 months is a long time. If you don't mind, would you please clarify how it was fixed (should be on the receipt)? Was the module replaced or there's no mention of "replace," just the word "flash"?
  18. Tâm

    Does every 2025 DreamDrive have 360?

    It's missing "depending on the price :)" Here's the comparison table depending on the price: Currently, looks like "Premium" level is included. Not sure it will continue to be free in the future. So, yes, every trim now has a minimum of "Premium" included with 3d 360 view.
  19. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Not so. An assumption happens when I don't have enough information. I am not a chef. I don't cook. If I go to a fast-food drive-in for breakfast after hours as it's now noon, I won't be able to get it. On the other hand, if I go to a restaurant with the same scenario, I most likely wouldn't...
  20. Tâm

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I believe Lucid can manually flash old modules without replacing the whole hardware. That's not the problem but Lucid doesn't explain the reasons, except it says it "can't." It sounds like it's a company decision.
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