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  1. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Yeah. I’ve posted it somewhere in this thread. I’ve posted the drop off ticket showing this was covered as warranty. The only thing I guess I could have done is saw the version number the car was on and researched what everyone else is on, but when the car literally said it was up to date, I...
  2. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    My biggest struggle with this is THE CAR ITSELF SAYS ITS UP TO DATE. When I bought it (and even now) it specifically told me “Your vehicle is up to date”. I don’t even know what made me snap a picture of that screen but I did. My second biggest struggle was being told, in writing, this is a...
  3. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    They say that whoever owned the car first should have done the updating. All I can say is I checked the car when I bought it and the car said it was up to date on the screen. (I added a picture of that above.). I didn't think anything else of it. Still says that it's up to date while it is at...
  4. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    To be fair they haven’t told me the warranty is void. No one at service is telling me that, at least yet, it’s just something that’s being discussed here. They are just telling me the module that’s bad in this case is not a warranty item. And they’ve repeatedly told me the warranty is active...
  5. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Except I did exactly that. And this is what the car told me. I suppose I should have come here to ask the numbers everyone was on…but that seems like a stretch.
  6. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    **UPDATE** Service center ran this by the "higher ups" and they'll do nothing other than allow me to pay the price to replace the module. The idea that a hardware piece had a software update that no longer can be updated by any means other than replacement is absolutely ludicrous. It it could...
  7. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I don't know that anyone knows if the telematics unit was working at the time updates came out. Even if they sent a "notification" there's no way to know the car/owner got it. Lucid did confirm warranty was active for me before I bought the car, again on the day I bought the car, and then...
  8. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    I did that. The supervisor at my service center said he's talk to someone and ask, but he did not think it would be promising. Not sure what to do with this other than wait.
  9. rking0122

    Car will not update. Lucid says needs new telematics module not covered by warranty. Is this normal?

    Got into an AT. Bought it with 1200 miles from someone else. The car is behind on updates. I do not quite know how far behind it is or why, but, service center told me I would have to bring it in to have them perform the updates to the car for me. I did. Got a call today that the telematics...
  10. rking0122

    What if? -- maintaining Airs if Lucid US disappears

    I just picked up an AT yesterday in CA and drove it home to Scottsdale. So you'll see mine out in the (Scottsdale) wild now too.
  11. rking0122

    I sent you a DM.

    I sent you a DM.
  12. rking0122

    Lucid communication with body shop

    I am wondering who you use. As a 20-year insurance lawyer (who also has an insurance license) I will completely echo the sentiment that the cheapest rarely is the best.
  13. rking0122

    Wanted Looking for a private sale of a 2023+ Air.

    Looks like you are from my home state. I miss it a little. Especially in September when we are still clinging to 1xx degree temps. I feel like I am getting closer to becoming an owner. ...
  14. rking0122

    Lucid 3rd Party Issues

    I recognize this thread is a little dated, but the information I received from Lucid CS is the same as OP. She stated secondary owners are not permitted (at this time) to do upgrades like an original owner would. She said an original owner CAN do the upgrades (for instance SS to SSP or SS to...
  15. rking0122

    Trip Report - Seattle to Phoenix

    Welcome back to the heat!
  16. rking0122

    23 Touring Where in FL are you? Cool looking car. Might be more than I really need, but, have...

    23 Touring Where in FL are you? Cool looking car. Might be more than I really need, but, have you considered what you'd ask for it? TY
  17. rking0122

    Wanted Looking for a private sale of a 2023+ Air.

    Didn't know about autotempest. Heard of the other two but haven't spent too much time on them. Thank you!
  18. rking0122

    Wanted Looking for a private sale of a 2023+ Air.

    I've been looking at all the places I know looking for a private sale Air. (We Arizona residents can skip sales tax on private deals which is nice.) I know of AutoTrader, Cars.com, CarGurus.com, KBB, findmyelectric.com, etc... I've seen a few cars on this forum and I have had very mixed...
  19. rking0122

    How to tell if a car has DreamDrive Pro and Surreal Sound Pro

    Thank you. I'm thankful for you folks in this forum that take time to help those of us with less knowledge. Now to go find my car so I can be part of the family...
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