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I actually do have that setup on my phone already. I'm surprised I missed it. I may have dismissed the notification unintentionally as I was clearing them out. But, I just turned on the email receipt option in the app so I will have a backup in case I miss another notification.

In looking around the app to see if I had the upgrade option (I don't), I realized that I was charged for charging at an EA station that I've used many times in the past 2 years. The only explanation I can think of is that since I recently added my cc to my wallet to pay for a new windshield so...

Where did you get a notification in the android app? I don't have any notifications.

Thank you for posting this. I just tried to follow your instructions but there's no vehicle info option on the android app. Again, we're left behind

It's not the old app screen for android. It's the most current one. I just checked again Thursday. The temp was Probably high teens °F

Last day for the poll. How frequently do you drive your Air??

I am not sure if everyone has a mobile service tech or if it's because I live 6 hours from the closest service center

As mentioned above, the L2 preconditioning and even running the defrost are not enough to get rid of the blue bar. The car reconditioned for 10 minutes and then started charging. But it had been charging for close to an hour when I took this picture

You got your car in May '22! Wow! That makes sense I guess because I've had mine almost 2 years now. But I'll be close to 90k by the time I hit 3 years and run out of free charging 🤣

This forum has so much information. It would take 3 years to read it all. Fellow touring owner here. Great car and much better as time goes on

Yeah I had literally just landed on a similar option. I lowered my charge limit for the scheduled overnight charging and will hopefully remember to change it to the desired limit and charge an hour before I need to leave

I'm glad to hear that

The problem is that I don't have a consistent schedule when I drive. I can't set it to stop charging at a specific time on a regular basis. I have an irregular work schedule and I drive a lot. Aside from that, I have my charging schedule set for the overnight hours to save on the electricity...

When was the last time you contacted CS via text and got a response? Without exaggerating, it's been months since I received a response when I texted them. So I go through my remote service tech who is amazing

But, it charges intermittently when I run the defrost and that still didn't heat the battery enough to remove the blue bar of icicles 🥶

So, where did you land on this? I did some testing today, too. Here's what I found: With the car outside but plugged into the 50 amp circuit via the mobile charger, the car had charged to 80% last night as planned. This morning, the car was still at 80% but I had the blue bar. So, I ran the...

I understand. But why even have email and text options if they are not going to reply?

Good luck getting a response. I have not received any response to any email or text in months. It's unbelievable

Look at the charge screen in the pilot panel. It will tell you

I was hoping it would be available before I crossed the 50k threshold but no luck for me on that