Driving a loaner GT (I believe a 22). Pulled into an EA 350kW at 10% of charged. Preconditioned for about 30 mins. Initial connection started at 277kW and then dropped to about 220kW. I only charged for about 5 mins.
If the plug and charge handshake doesn't work for some reason you can use the app. I have had this happen before. If it always does this, I would reach out to Lucid CS and see what they say. In the Lucid App does it say Plug@Charge service: Active?
I have had to pull over multiple times to do a reset. Actually upon picking up my car I literally had to pull over twice (garbled audio and no audio from the right side of the car).
Charging has been about as easy as can be for me in my 6 months of ownership. Went to EA today and for the first time all 6 chargers were busy. I went to dinner and came back and 5 were free. Charged from 7% SOC to 80% SOC in less than 30 mins.