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I have Pirelli M+S tires. Isn't that factory equipment? For trips to the California mountains, true snow tires (as opposed to M+S, which are really all-purpose) are a pain. You probably never need them. Interestingly, while M+S tires are sometimes consider "three season" tires, these factory...

Re-opening this discussion, as I am planning a trip to the Sierras and would love to take my AGT. I have to admit I didn't notice the "no chains" discussion before I purchased my car. That might have been enough to have me not buy it. Frankly, it seems like a silly restriction that puts...

To state the obvious: the fact that there are different manufacturers for the EA chargers does a lot to explain all the different problems and behaviors we have all experienced at EA. Each charger obviously has different a OS and different firmware, so we are probably dealing with at least...

PlugShare already has tons of information about all of the EA chargers. Does anyone know if/how we can get PlugShare to add a “version” and/or “manufacturer” field to the database? If that we editable and filter-able, we could probably have it populated and usable in a few weeks...

To BS8899's point, my Voice of the Customer interaction resulted in a call from a local service center. The guy who made the call wasn't very knowledgeable at all. For example, when I asked the simple question "Will your team be able to remotely view my vehicle logs, or is that information...

For those following along at home: Marqie is on the "Voice of the Customer Team" at Lucid. I didn't even know they had one, but I'm glad to hear of it. We are now in communication via email. I will post updates as appropriate.

Sure. I posted elsewhere, but in summary: Problem #1: I was at a reasonably low SOC, and when charging at an EA charger the power delivered would fluctuate wildly from ~30kW to ~80kW, back and forth every few seconds. This happened at multiple chargers. Problem #2, same trip: My efficiency...

I experienced very weird battery and charging behaviors on my first road trip. I send emails to Customer Care that went un-answered for a week. Then I called and was told my concern was being sent to the Battery and Charging Team (which, I presume, is a part of engineering? it's not clear)...

As an engineer, I’m a little confused as to why range loss occurs in the cold. Is the problem that the battery is not insulated, like at all? Or perhaps it is not insulated on purpose, to get free cooling during times the battery needs cooling, and this is an engineering tradeoff - free...

I heard back from Lucid on this issue. They said I should contact EA. As has been discussed in other threads, that is, of course, BS - Lucid sold me a car with three years of EA charging, and if the charging doesn't work, that's Lucid's problem to fix. I will be surprised if EA says, "Oh...

Oh, yeah - didn't mention: my car is a GT. I thought about the fact that I had not preconditioned, so glad to hear that is apparently not an absolute relationship with this problem.

I charged at several EA chargers on a 700mi road trip. Of course, many chargers didn't work at all, or were finicky. But on the way home, several chargers exhibited the same behavior: charging would start, climb to a (modest) rate around 100kW for a while, then start bouncing around wildly...

Can you tell us the source of your information that it is intentional? I can understand "not trying to get rid of it", but that's a little different than "we want it to make noise". In general, mechanical engineers have a fairly visceral aversion to noise in moving equipment. It is usually...

I *did* test drive. The whine was much, much less pronounced on that car. Not nearly silent, like my Model S, but much quieter. So I wonder if this variation is a result of manufacturing tolerances or perhaps wear. I don't know recall how many miles were on the test drive vehicle, but...

What the kids heard was probably not the motor whine but the "Pedestrian Warning Sounds" (or whatever they call it).

You're kidding, right? They actually did this on purpose? It is extremely annoying to me, so I can understand the polarizing comment. I can understand giving some people feedback, but surely this could be done via the sound system. Is your impression this is actually coming from the motors...