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I cut and paste the two parts of the invoice on this issue. There are a few other things they're doing but I didn't want to clog up this post with all of it. If there is something else helpful, I will send, just let me know what. And no, there is no way I am attempting the TCU. One of the...

I'm not certain how easy this thing is to replace, it shows $594.87 for the module and $700.00 in labor to install it. I don't know what their hourly labor rate is, but seems to me I am looking at a charge for more than 3 hours of labor assuming it is $2xx an hour.

Lucid isn’t unreasonable at all wanting the cars updated. But where Tesla differs is they’re clear on the screen when updates are available. The Lucid at issue said it was up to date despite being way behind.

I keep seeing the idea that we don’t have all the details. Respectfully, I don’t know what’s missing that makes any difference. Lucid told me to bring it in because they could update, now they say they can’t. When I brought it in it was a warranty pay issue, now it isn’t. That’s why I...

This is why you always carry a pocket full of quarters with you, wherever you go.

This situation stings a bit. Fair, not fair? Right, wrong? I don't know. But I am gonna move past it regardless of how it ultimately shakes out. I just want my car back. Middle of next week I am told. I've asked the SC to save the old telematics module for me so I can have an Office Space...

This is exactly the car's history. I got a UT title and bought it from a seller who was then in CA (Rancho Cucamonga), brought it to AZ and registered it here. Excellent sleuthing. I did not come here to dog Lucid. I own shares. I spent months reading forums, mostly this site, about the...

I agree with you. Scottsdale service center doesn’t. It may be that replacement takes less time, and thus less money, to do.

It isn’t the money at this point. I’ve spent that money in effort twice over already and it isn’t worth it anymore. The experience has sapped my excitement about the car and the company and I do hope to get it back. I do dread having future issues though. I appreciate the comments about...

Went to SC. Talked to manager and showed him others had this covered by warranty and that the car showed it was up to date. He didn’t care. No movement, my problem.

Thanks for this. I’m going to shoot by the service center today. Anyway, the tags on my loaner car are expired and I am hoping they have the updated sticker. I will bring this up to them when I arrive.

Brings up a good question. If a lease owner doesn’t keep up with updates (I suppose a lease owner may be less interested in caring?), do those cars end up here too? Is Lucid going to allow the banks financing these cars to have to eat this too?

I hear you in some respects. And I appreciate the perspective. But It wouldn’t take Lucid an hour to write a line of programming and implement it so it doesn’t literally say the car is up to date when it isn’t. That would have avoided all of this. And there’s no way to know, seeing others...

Yes. It makes zero sense. I build computers for fun and routinely flash firmware on all kinds of things all the time. I can understand why it couldn’t now be done remotely OTA perhaps. But I don’t understand how it bricks hardware or prevents them from reprogramming, even if there was a cost...

BTW, I feel like I need some Lyrica to erase this experience in my head altogether. As wrong and objectionable as I find this to be, I’ve authorized them to repair the car at my expense just to get my car back. I really want to fall in love with my Air again and I hope I do. I do think this...

Yeah. I’ve posted it somewhere in this thread. I’ve posted the drop off ticket showing this was covered as warranty. The only thing I guess I could have done is saw the version number the car was on and researched what everyone else is on, but when the car literally said it was up to date, I...

My biggest struggle with this is THE CAR ITSELF SAYS ITS UP TO DATE. When I bought it (and even now) it specifically told me “Your vehicle is up to date”. I don’t even know what made me snap a picture of that screen but I did. My second biggest struggle was being told, in writing, this is a...

They say that whoever owned the car first should have done the updating. All I can say is I checked the car when I bought it and the car said it was up to date on the screen. (I added a picture of that above.). I didn't think anything else of it. Still says that it's up to date while it is at...

To be fair they haven’t told me the warranty is void. No one at service is telling me that, at least yet, it’s just something that’s being discussed here. They are just telling me the module that’s bad in this case is not a warranty item. And they’ve repeatedly told me the warranty is active...