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  1. marqie

    UX 2.5 OTA Update

    Hi, everyone. We appreciate your feedback regarding the Surreal Sound Pro enhancements received with the 2.5.0 software update. Our audio team is working diligently to further fine-tune the Surreal Sound Pro system, with additional enhancements in the works. Please continue to share your...
  2. marqie

    Vehicle Location Reset?

    Best scones I ever had was at an open-air cafe after touring Tintern Abbey in Wales. They were smothered with fresh clotted cream.
  3. marqie

    Software Update 2.5.4

    Hi, all. We are planning a software fix for the ambient light settings and wake issues. Details to come. Thank you for sharing.
  4. marqie

    Hi, @vanboxtel. The KOP service center should be able to answer your question. Let me know if I...

    Hi, @vanboxtel. The KOP service center should be able to answer your question. Let me know if I can be of additional assistance.
  5. marqie

    Extended stop and go not working

    Hi, everyone. I hope this helps to clarify extended stop-and-go. Extended stop-and-go is only available on DreamDrive Pro. The feature uses the driver monitoring camera under the Glass Cockpit to detect driver attention when the front car starts to drive off. Make sure the driver monitoring...
  6. marqie

    UX 2.5 OTA Update

    Yes, I have been gathering feedback and sharing with the team. If there are other characteristic tracks like "Whip It," please let me know. This is very helpful. BTW, you all have great taste in music!
  7. marqie

    UX 2.5 OTA Update

    The team is working on this.
  8. marqie

    UX 2.5 OTA Update

    If you don’t mind DMing me your name and contact info, I will check your status.
  9. marqie

    UX 2.5 OTA Update

    All owners in US and Canada with Surreal Sound Pro.
  10. marqie

    UX 2.5 OTA Update

    Please contact service.
  11. marqie

    UX 2.5 OTA Update

    Emails have been sent.
  12. marqie

    UX 2.5 OTA Update

    This is correct. Thanks, @borski!
  13. marqie

    UX 2.5 OTA Update

    Yes, that is confirmed. We will be sending an email shortly notifying owners with SSP who have not had the adjustment.
  14. marqie

    UX 2.5 OTA Update

    There are audio improvements experienced without the fix, which many are noting, but the tuning will be improved further after the hardware adjustment as specified in TSC-B0824-001-01.
  15. marqie

    UX 2.5 OTA Update

    Thank you for sharing this. The next time you experience this, can you DM the date/time and the circumstances under which the failure occurred?
  16. marqie

    Lucids & Lattes NorCal Meetup (South Bay) 11/9/24

    I will be there. Looking forward to seeing everyone, even @borski!
  17. marqie

    Apple CarPlay

    Which OTA / iOS are you on currently? Bobby shares the steps in his video. I suggest deleting the device, performing a logo reset, and then re-adding it
  18. marqie

    “Hey Lucid” butts into your conversations

    We are working to adjust the threshold for activating Lucid Assistant by voice. In the interim, you can toggle off the hands-free option under Applications > Lucid Assistant. Once this toggle is set to OFF, you can trigger Lucid Assistant by pushing the microphone button on the steering wheel.
  19. marqie

    Climate control has a mind of its own

    Thanks for sharing. I just sent you a DM.
  20. marqie

    Defrost Unavailable

    Thanks for sharing. I just sent you a direct message.
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