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Response from Colin: "This is a great suggestion and something we are actively pursuing to improve the audio playback experience on ingress/ egress."

Response from Bob: "There's a difference in the way Atmos content is handled in car audio vs your home theater or mixing studio. The content in the car is upmixed in a way that is spread more evenly throughout the cabin to deliver a more consistent experience. If this wasn't done, the rear...

Response from Colin: "This was a design choice that was made during Air development and is not a bug. We are actively pursuing alternative approaches to provide balance and fade control regardless of stereo or multichannel playback."

Response from Colin: "Yes this is something that we are actively working on to create a consistent listening experience when stopped and driving at speed."

Response from Colin: "Gravity SSP system has 2 subwoofers in the rear of the vehicle."

It appears that the software improvement was not fully enabled after you had the butyl tape applied to the A-pillars in your car. I have now enabled the update and you should experience an improvement the next time you drive the car. You might experience the screens rebooting when you first...

Response from Bob: "Thank you for the feedback. The system was tuned to have a balanced frequency response while driving. When stopped / parked the bass can perhaps sometimes feel a bit much, but when driving, with the added road noise, it should even out. We're working on DSC (dynamic speed...

There is a significant hardware difference between Surreal Sound and Surreal Sound Pro. Surreal Sound Pro includes more speakers and greater amplifier power. In the past, some cars with Surreal Sound Pro hardware were delivered with Surreal Sound software. Owners with these cars have the...

Response from Bob: "There is a noticeable tuning difference between the two systems, yes. SSP is a much more capable system with the additional speakers and with the ATMOS capability so of course it's going to perform differently. But yes, the idea is to have a "family sound" between the two...

Responses from Bob: "1. The hardware mod (butyl tape) didn't in itself increase the low frequency of the system, it stopped the "chuffing" noises that were caused by the open cavity behind the woofers, and thus enabled us to retune to get more bass (among other things). 2. No, we haven't...

CarPlay uses both.

Interesting feedback. Do you have the latest software? In the retune that came out in 2.5 we added 6dB of gain to the system and to our ears it's satisfyingly loud.

Response from Colin: "Yes we are actively looking into additional content providers for Atmos to provide more spatial content."

Response from Colin: "Currently this is not planned. Air has a very quiet cabin with a low noise floor. Some of the negative artifacts that can occur with active noise cancelation could be more detrimental than beneficial. This is something we may consider in the future."

It is under consideration currently.

Response from Bob: "I don't have any technical data to share on this, but I think it's fairly common knowledge that hardwired is always going to result in better sound quality, as there's no bluetooth compression happening. That said, bluetooth quality has come so far these days, many people...

Response from Bob: "This is something we've discussed a lot on the Audio Team. For any team responsible for the sound quality of any system, whether it be consumer electronics or car audio, there's always the question of enabling an EQ and how much flexibility to give the customer. Of course the...

I will be responding to questions on behalf of the team, but Bob wanted to say, "Hey!"

Hi, everyone. The “Ask Me Anything” with the Lucid Audio team is now in session. I am here with Bob Windel, Technical Fellow and Audio Tuning Engineer; and Colin Mosgrove, Audio Product Manager. For the next two hours, we will be answering your questions regarding audio tuning in your Lucid...

This is correct. Although we appreciate everyone's questions and feedback, we may not be able to address it all within the context of the AMA.