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Love your cable management system!

I could be wrong, and if I am I hope the moderators will rapidly correct me. But it seems to me that most of the issues we are discussing on this forum are - as best we can tell as mere users - software issues, not hardware issues. Personally, on my own car, I can't name a single major...

I, too, find the AC to be marginal, at best. It does not seem to move much air at all, yet makes a ton of noise. I figured AC is a "solved problem", so I can't understand why Lucid got it wrong. Poor AC is especially surprising given the Saudi connection. As a very young engineer in 1979, I...

Yes, I should have been more complimentary about the good parts. The Nav seems responsive to traffic. Do we know if that is true, or am I just imagining it? Also, the address and POI search seems to work just fine and is reasonably responsive. Seems to me that the advantage Lucid maps and...

Re-visiting this thread. I just returned to LA after a 10 day visit in the Bay Area. I really wanted to use that big Pilot Panel for navigating, but the impossibly small font makes the experience extremely frustrating. I am guessing that the software was configured for a lower resolution...

Not cooling fans. This is a liquid cooling valve opening and closing in response to improper control logic. It's a software bug.

Yeah, this failed for me, too. And I wasn't even using it - I just got in the car one day and noticed it was gone. I suspect the button was bumped or caught on a backpack or purse getting in or out of the car, because the part was no where to be found. This is a lesson in product management...

I have some information on the thumping sound. I experienced that "thump" at the same time as the "sudden changes" in charging, and so I also agree that the two seem to be related. But according to my LA Service Center contact, that noise is a cooling system valve opening and closing. I've...

According to the manufacturer and the CHP, the answer is yes (mostly): https://autosock.us/california/ If you follow the links on that page to the CHP page, it specifically indicates that devices like the "Autosock" is an approved alternative to chains. While it appears the CHP could specify...

I'm not as worried about the ticket as I am ending up in a snow bank or barrelling down a steep cliff. I think that's why most of us California wussies put on chains.

Your experience is similar to mine. I had severe range loss (about twice what was expected) at highway speeds (in my case, mostly 77MPH) in modestly-cold weather (over 45F). I asked over four weeks ago for Lucid Engineering to investigate the sudden and extreme range loss, and I have yet to...

And snow socks seem, well, flimsy. I can't see how they would hold up.

I have Pirelli M+S tires. Isn't that factory equipment? For trips to the California mountains, true snow tires (as opposed to M+S, which are really all-purpose) are a pain. You probably never need them. Interestingly, while M+S tires are sometimes consider "three season" tires, these factory...

Re-opening this discussion, as I am planning a trip to the Sierras and would love to take my AGT. I have to admit I didn't notice the "no chains" discussion before I purchased my car. That might have been enough to have me not buy it. Frankly, it seems like a silly restriction that puts...

To state the obvious: the fact that there are different manufacturers for the EA chargers does a lot to explain all the different problems and behaviors we have all experienced at EA. Each charger obviously has different a OS and different firmware, so we are probably dealing with at least...

PlugShare already has tons of information about all of the EA chargers. Does anyone know if/how we can get PlugShare to add a “version” and/or “manufacturer” field to the database? If that we editable and filter-able, we could probably have it populated and usable in a few weeks...

To BS8899's point, my Voice of the Customer interaction resulted in a call from a local service center. The guy who made the call wasn't very knowledgeable at all. For example, when I asked the simple question "Will your team be able to remotely view my vehicle logs, or is that information...

For those following along at home: Marqie is on the "Voice of the Customer Team" at Lucid. I didn't even know they had one, but I'm glad to hear of it. We are now in communication via email. I will post updates as appropriate.

Sure. I posted elsewhere, but in summary: Problem #1: I was at a reasonably low SOC, and when charging at an EA charger the power delivered would fluctuate wildly from ~30kW to ~80kW, back and forth every few seconds. This happened at multiple chargers. Problem #2, same trip: My efficiency...

I experienced very weird battery and charging behaviors on my first road trip. I send emails to Customer Care that went un-answered for a week. Then I called and was told my concern was being sent to the Battery and Charging Team (which, I presume, is a part of engineering? it's not clear)...