Search results

21s.

Not sure if this is the right forum ... I was driving on the expressway yesterday, three lanes (I was in the middle) changing lanes and I ran over a piece of debris. It was so small that I hardly felt it. I now know that whatever I ran over, it tore a hole in the sidewall and took a bite out of...

Credit where credit is due -- Taylor at customer service seems to have solved my problems and was very nice in the process. My car had not been updating and jumped forward several versions upon reactivation. That, and having the connected features activated, make big positive differences. The...

Thanks!

I’m doing the “bypass” thing now. I initially got myself in trouble because the car was unresponsive until I abandoned the setup effort and bypassed it. So my wife and I were stranded for a bit in a Home Depot parking lot sitting in a 100 degree car sweating and cursing talking to a customer...

I emailed him. Fingers crossed and THANK YOU!

It has been five days so I don’t know the exact words, but the car asks me to start the setup process. On the first or second step, the car asks me to open the app and do something. But when I open the app, it responds that I need to call customer service because my account is not linked to a...

The exact message that I get when I try to use the app is that my account “is not linked to a vehicle.” It goes on to say that it will be linked upon delivery. The car won’t proceed with registration unless I am actively using the app. If I could get Lucid to link my car to my account, I suspect...

Tell me what to research and I certainly will! I’m not intentionally putting anything on Lucid to figure out. Lucid and I agree that the problem is that Lucid has not updated its database to reflect that I own the car. No one can tell me why that has not been done or why it cannot be...

Good idea. I didn’t realize that Lucid had opened at Goose Island. I’ve been to the Studio in Oakbrook but they are not doing any service there. I wish I knew what the “proper paperwork” is. I’ve given them everything that they asked for. They have acknowledged that the car is not stolen and...

So does Mercedes. It's not hard.

Well, that certainly seems to be Lucid's view too. Thanks for the definition of "privity," by the way. I have been practicing law for more than thirty years. Of course, my dissatisfaction with Lucid and my observations have nothing whatsoever to do with contractual privity. When did I say...

What service center? Keep in mind that so far, Lucid has not communicated any useful information to me including nothing about obtaining service. If the car breaks right now, I have zero way to get it fixed. I do not have an assigned service advisor. I cannot access the app. I am not receiving...

Yes, I do expect Mr. Rawlinson to want to talk to me. There are only 520 Dream Edition cars in the WORLD. This thread started with an observation that eleven Dream Edition owners are selling their cars on Ebay. Rawlinson should make it a point to talk to each of them to find out why. And then he...

Well, maybe it has something to do with this ... I bought a used Lucid Air Dream Edition 058 last Friday July 22nd. As of today, July 27th, Lucid still has not associated my car with my Lucid App. I complied with their demands to prove that I bought the car. I even sent them a picture of it...