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Thanks I'll put in a ticket. I thought I had to live with it 😪

Please keep us posted

Yeah I think this cleared up. It didn't occur to me that a lot of users had the non legacy price to start with. I can see how it will be a mess for Lucid to handle. I'll probably pass on even asking for a 'discount' price, as it is not still worth it right now. I will have to take whatever I get...

I think I see the misunderstanding... In my case my upfront purchase is lower than the current price. When I placed my order I was told I will lose legacy pricing which I'm fine with. I didn't expect to be charged non legacy + X

No they are now offering it higher than the current price. They said it will be higher than the legacy price which is fine, but they are selling for higher than the current price atleast 20% more. The only way this makes sense is if everyone had a different initial price. In my case, the current...

You missed the point of the entire post, I can guess you already have DDPro. Now, the subscription used was wrongly worded, I know it is a one time payment. The main point I made which you agree with but don't even realize it, is that it should be sold at the current price (read my text again)...

Yes I only charge on schedule and I don't get the problem anymore. I wrote in another thread about this. You also need to have your fob in a faraday pouch/bag/box. I unlock with my phone or fob and my charger does not trip. I also charge to 90% as I do a lot of driving.

Is this good practice? good for business? I'm invested heavily in this company and this does not seem to work for me. I would gladly jump on DDPro at the current price if it was more advanced; and it will be soon. I intended to jump on DDPrem but with this development I will wait until DDPro is...

The early SAs where not very knowledgeable which is 'understandable' being a new company. I was well informed that DDPro and SSpro would come latter at the non legacy price, although this is 20% more than expected. I had a ***** loaner for three weeks with their own version of basic 'HA' and...

I've turn lane departure off for a while now as it's more annoying than useful.

I don't believe anyone expects it for free, the discussion is if they should add a premium if it is added later. Except I missed an earlier comment.

Actually mine was 31st as well. It was initially scheduled for 30th but moved by 1 day

Did you receive your car on March 30th? I did so I'm not certain how they calculated 90 days to be July 5th

...And that's why we should pay for it, but raising the price will only lose sales. If the email was worded differently like, subscribe at the initial rate now or pay a premium after it expires, they will make more sales. It's not about punishing clients for not paying up earlier, it's about...

Yes but this way they are losing on potential sales. We already have the hardware and we know activating it cost them nothing. (they probably need the usage data) Now, if we didn't already have the hardware it would have been a different story. We basically got the hardware for free, now they...

And this is poor marketing. People already have the hardware so why should they pay more to activate a service? cruel and unnecessary punishment for not activating earlier?

Yup I was counting on being offered the legacy pricing, but oh well

I received an email today that my trial period for Dream drive pro and surreal sound pro are coming to an end :rolleyes: I will eventually figure out if they are worth it or not.... Dream Drive pro will probably wait until I get a black Friday deal 😏 or it is fully functional...

Has anyone received such a thing from the Tyson's Corner Service Center?

BMW actually adds a video of what they intend to do, sent by a link. This has been the process for at least a year. Its almost like my AT was never there, no documentation whatsoever besides sms messages. I've reached out and as usual delayed to no response. I will have to call the main support...