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“False” impression?

Clean the wax out. What you should have heard is “I am a happy Lucid customer who wants to be a repeat buyer and would like to move into a Gravity a little early”. The company’s response should be “let’s make that happen today” - but since Lucid signed up with BofA, who couldn’t care less...

Whatever happened to “Enterprise….we’ll pick you up!”? That was their entire advertising campaign! 😜

You can schedule an Uber ahead of time to pick you up at 4 am, get a confirmation, and be good to go. You don’t need to order that morning and hope that someone picks up the ride. I’ve had no problems with the scheduled pick ups - obviously still not ideal but what else can you do?

I guess I’ve been lucky in that my AT&T signal has been strong enough that I almost never lose the signal, though we did in some areas in state and national parks on our way to Telluride a few weeks ago. For what I would say has been 99% reliability it’s nice to not have to pay for an additional...

If you have an SXM subscription, then you have free access to the app. Why wouldn’t you just stream the app from your phone via Bluetooth? This also avoids needing another radio specific subscription.

You would be amazed at some of my car buying/selling experiences. $50 is legit not far off for some of them. 🤣

And paying for loaners/rentals the whole time. Insanity.

Don’t wrap it - Stellar White FTW! Congrats!

I knew you were bougie - an air freshener that is controlled by an app and is more expensive than some of the cars I’ve owned. I bet you dine at restaurants that require pants too. 😉

Dollars to donuts they have your car longer than the 3-4 week estimate anyway and will push you into lemon law territory. Don’t think I’ve read of anyone getting their car back faster than the initial wide-ass guesstimate yet.

Nissan and Stellantis - two car companies that have been determined to stay on a death march for years, neither of which is known for outstanding customer service.

Uber to the airport and then ask Lucid for reimbursement.

they do!

What’s crazy is that the vast majority of repair expenses are still covered under warranty, so this is very short term thinking. Service can absolutely become a massive profit driver when cars are beyond the warranty period, but the experience a lot of people are having will minimize that...

I definitely agree that service is broken and needs to be addressed. However - cars get dirty and then cars get cleaned. That would be the last of my worries with Lucid service - so it comes home filthy on the outside, and I would wash it myself. The other service issues are way more critical...

Nice list of other cars there. With the number of issues you’ve had with your Lucids, how does that compare with the entire list in total?

Seems like Lucid needs to be forced to take care of their customers instead of being given a free pass because “they are a start up” or “you are an early adopter”. This kind of thing, among others, just isn’t acceptable - so why is it being accepted? Escalate like hell until you get some...

I pay an extra $5 a month on my insurance premium to have a zero deductible glass coverage. I’d highly recommend seeing if that is available for each of you with your current insurance. I’ve had no issues at all getting chips/cracks fixed and windshields replaced with no out of pocket from me...

Incorrect. Once the crack is bigger than a dollar bill then the glass needs to be replaced. The epoxy is for small cracks before they spread - once they spread it is new windshield time. OP you are getting gouged big time. I’m still confused as to why Lucid wouldn't take your car in and...