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  1. MorganB

    Service Center Not Responsive

    So basically it's "pulling the car" further in the wrong direction? My touring does this sometimes and I currently have an Air Pure loaner that does this as well
  2. MorganB

    Air Version 2.9.0

    Lucid has actually said when they have paused updates. Sometimes by official announcement and sometimes by reps on the forum. I do recall the rollout required the car be connected to Wifi and that the roll out to cars not connected would occur "later". I personally haven't gotten it but my car...
  3. MorganB

    Is service overwhelmed?

    Enjoy your new ride!
  4. MorganB

    I have 2.8.30, when will I get 2.9.0?

    I'm still on 2.8.3 in my Touring as well. Mine is in service right now so I'm going to see if they will install the update.
  5. MorganB

    Is service overwhelmed?

    Havet them tow it to me if you are getting rid of it haha. In all seriousness sorry to hear you literally can't get in contact with Houston. I moved from Dallas last fall. I always had impeccable service from the mobile team there and the one time my car went to Houston the process was easy...
  6. MorganB

    Pure vs Touring

    I have a Pure base model loaner right now. I believe it has zero options on it. I find it to be a bit uninspired compared to my 23 Touring with all options. Considering the driving dynamic alone I suppose the Pure does feel a bit lighter but since the suspension doesn't firm up in sprint to...
  7. MorganB

    Customer Support Nonresponsive

    Honestly I've had zero problems with Millbrae. They have been returning my calls same day. Called them to schedule an appointment which did have a two month wait but it's not anything urgent so that wasn't a problem. Called before dropping my car for the appointment with a couple of...
  8. MorganB

    picking up tomorrow....

    Have you restarted your charger? I'm not sure which one you have but I've had issues with my Lucid home charger taking forever to begin charging. I just turn off the charger at the breaker with the car unplugged and once the charger reboots it works fine. this happens from time to time.
  9. MorganB

    Shaq has a custom Lucid Air coupe!

    I'd be worried about crash safety, insurance rates and warranty tbh. Its cool tho
  10. MorganB

    Car locked with child inside and would not unlock

    I usually just open the lucid app as I’m exiting whatever store. By the time I cross the parking lot the car seems to have been pinged and opens. Works mostly. Otherwise pushing a door handle opens it. Caveat is I can’t be standing behind the fee for it to open.
  11. MorganB

    Air Version 2.9.0

    23 Touring here and I also have not received the update.
  12. MorganB

    Air Version 2.9.0

    The cars didn’t need to be taken into Lucid however. They rolled out a fix in 24 hours. The comparison to a bricked phone from Apple that requires you to take it to the store would be the same as Lucid flatbedding the car to the service center. This would be similar to Apple pulling an update...
  13. MorganB

    Air Version 2.9.0

    That’s not a thing. Waiting for several months with an update available in your vehicle or ignoring outreach from lucid saying you must update by a certain date would be problematic. The 30 days is simply legalese. They haven’t been presented the update, nor have I for that matter. The...
  14. MorganB

    TCU not being covered under warranty

    "2.1.43 - 11/29/2023 (15) IMPORTANT UPDATE Lucid Motors is migrating to a new software update management system with enhanced features. • It is necessary to accept this software update to migrate the vehicle to this new software update management system. Failing to timely accept the update...
  15. MorganB

    Air Version 2.9.0

    We all need to breath about the whole 30 day thing. The reason some people that did not update are having to pay to have the TCU replaced is as follows. Lucid released a critical update. They emailed all owners and sent a letter to the owners saying that the update was critical and MUST be...
  16. MorganB

    Car locked with child inside and would not unlock

    Apple Digital Key uses NFC and UWB. NFC/UWB combo is VERY reliable. The 2021 5 series was the first car to use the tech. Unfortunately Air was developed well before this tech was available and I suspect it is more complicated that just dropping the tech into the 2027 Air for example...
  17. MorganB

    Okay maybe Waymo isn’t as advanced as we thought.

    Love Waymo in SF. I have used it many times. I've had the car get a little confused twice. Resolved quickly by a push on the assistance button. Generally no more than 60 seconds to resolution. I get the same car, same driving style and no need to tip. Its great!
  18. MorganB

    Air Version 2.9.2 - Pure RWD only

    on the 2.9.0 thread supposedly the update has been pulled and a new update for the bricked cars should go out in the next 3 or 4 hours.
  19. MorganB

    I’d say layoffs to the service department are starting to have an effect…

    I will say that ANY car company will resist Lemon law. It's baked into the process. You have to force their hand. Is it a good customer experience, no. However are you really even a customer of the brand after Lemon Law? Not dismissing your frustration in general. Also wanted to note, since...
  20. MorganB

    Air Version 2.9.0

    I dont have the update as of yet and I typically get it early but I don't connect my car to wifi because its so terrible at realizing when its out of range of the wifi so my music stops as I leave the house. That being said I did connect it to wifi a couple of days ago because of this update...
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