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    Bricked - no one picks up support phone

    I just got back from Houston SC picking up my GGT that had been there for 3 1/2 weeks. I think that the only reason it got moved in for service yesterday was that I called HQ Customer Service and threatened Lemon Law suit due to my car being in for same issue twice and now at 50 days in service...
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    Bricked - no one picks up support phone

    Lucid cars may be wonderful to drive WHEN they are working. But if something goes wrong, they are the worst car to be in on the planet. Customer Service, Roadside Assistance and particularly Service Center repair work can be exceedingly hard to reach, and take forever for work to be done...
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    Lucid Gravity UX 3.6 is here!

    One big advantage of proposed upcoming FSD like DDP at end of year is that DDP would then know where you are going and that an exit is coming up and position the car in the appropriate lane for that exit.
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    Lucid Gravity UX 3.6 is here!

    I also agree on the need for quick switch between auto lane change and assisted lane change. Most of my day to day driving is get on highway and stay for only 3-6 exits and then exit. I-10 here has 5 main lanes and DDP wants to get to the left lanes pretty soon. I usually prefer to stay in...
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    Is service overwhelmed?

    Yes, I recognize that there are a few SC’s that are in good shape. But there are also quite a few that are in very bad shape - Houston.
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    Is service overwhelmed?

    We all agree that building new service centers and staffing them can’t be done overnight. But what can be done overnight is hire one extra front office staff person for search SC to first of all ANSWER the F—ING PHONE. Then they can also manage a more customer friendly wait list. If your car...
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    Is service overwhelmed?

    I have a sister that is in the market for a new SUV. She had asked me about my Gravity and I told her she did not have the patience for Lucid ownership at this time. She also lives about 80 miles from Houston SC. I told her to go buy a new BMW X5. It is Consumer Reports top luxury SUV...
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    Is service overwhelmed?

    Lucid is currently totally focused on selling more and more cars because increasing those numbers keeps Wall Street placated. They have zero focus on service. When I leased my Gravity back in December, I knew it was a new manufacture with high tech that could have repair issues. I accepted...
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    WINDSHIELD REFLECTIONS ( Dash & HUD)

    Have only seen blue oval a few times. Typically when I lean over to change something on infotainment (so I am crouching down) and the sun is at right angle. Never been a constant annoyance.
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    Lucid Owner Session

    I do a daily wellness check via the app hoping to see that it has been pulled in for service. In three weeks, the battery has dropped from 66% to 60% SOC. Probably due to the daily internal temps of 128-132.
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    Lucid (allegedely) hires AlixPartners as part of restructuring.

    This video shows that the Gravity can be more appropriate for “typically” shorter woman who would be less likely to smack their head on the open rear hatch.
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    Lucid Owner Session

    Maybe I can go to this one and visit my Gravity that has been sitting there for 3 weeks waiting for service.
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    US carmakers should be terrified, including Lucid

    The internet connected components in the iPhone are not made in China. Also, Apple is not a Chinese company and therefore not required to share data with Chinese government like all Chinese companies. I have no issue with buying Chinese made clothing or appliances but a car opens up a...
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    US carmakers should be terrified, including Lucid

    Unlike a Smart TV where your biggest worry is China spying on your viewing habits, with a modern Internet connected car, spying and other nefarious issues become much more possible. Think of using the cameras to view secure military, scientific or other secure facilities. Possibly using...
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    Possible Sign of Service Improvements

    Rivian actually has 6 repair facilities in Texas - Austin, Dallas, San Antonio and 3 in Houston. In Houston, Rivian has a new SC in west (Katy) another in north which is opposite end of same building that Lucid is in. This north Houston combo showroom/SC is about same size as Lucid facility...
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    Possible Sign of Service Improvements

    Another case of West Coast getting all the love while central US is ignored.
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    Possible Sign of Service Improvements

    Meanwhile Lucid is doing nothing to improve things in Texas and other central US areas. It appears that Lucid is concentrating most of its efforts on West and East Coast areas where EVs are more popular. Houston SC is a total disaster. Impossible to get service appointments unless you elevate...
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    Is Lucid styling the problem?

    Having used 2.0 in a loaner Air for the past 3 weeks, I can say that I much prefer the 3.0 in my Gravity. Yes 3.0 had issues in the beginning but with 3.6 it is pretty stable and usable. 2.0 still has it’s own issues also and is not nearly as intuitive and versatile (switching apps between...
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    Is Lucid styling the problem?

    Don’t know and don’t care. Lucid just needs to fix it ASAP.
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    Is Lucid styling the problem?

    Thanks. This further supports my assertion that the Houston SC is a total train wreck. Based on comments I have read here as well as number of upvotes on the Houston SC issues for the proposed Reddit Q&A that was canceled, Houston appears to be the worst SC in country and reason I would tell...
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