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I am surprised that the key card did not work. You can also try removing the key fob battery and reinserting the battery. That resets the fob.

I heard a rumor that Lucid was looking at North Scottsdale and/or Chandler for possible locations for a new service center. I hope that one or both happen to help ease the load on the current Scottsdale service center.

The security on the cards and the NFC in the fob will use a public and private key that prevents copying and any sort of relay attack. My guess is that there is an issue with the car not having the correct NFC key for the fob. We may still see an OTA to enable the functionality and that we may...

Second owners are treated the same as first owners for the owners club events.

Nobody is going to jump all over you. At least I won't because I saw the same thing in December for Air service and in Feb for Gravity service. I even spoke to the service manager about it and the model that they use to schedule service. This practice seems widespread across many service centers...

Communication is not Lucid's strongest suit. I agree with you that there should be some sort of welcome email but I would not be surprised if there was not one.

I had to sign up but then I was an Air owner from well before the owners club existed. If the portal says that you are a member, I think that you are good. My guess is that your delivery advisor or sales advisor helped sign you up.

Make sure that you have signed up for the Lucid Owners Club on your Lucid portal. Lucid will email local owners for upcoming events. Lucid uses the email addresses from the owners club. We usually only get about two weeks notice. Events will also be posted on this forum. Both @Richard Silva and...

The team at the Scottsdale service center is really great. I cannot say enough good things about them. I am glad that they are taking care of it for you.

Lucid has opened the factory for two family day events at the factory. Local owners were invited each time. Lucid sometimes offers tours in the reward store that can be purchased with referral points. That tour is much better than family day because the factory is in production for those days.

I believe that the fob does have NFC built in. At least the RF regulatory information shows it. It is just not enabled yet. I hope that Lucid does enable this at some point.

If customer care cannot push the update to you, you will need service to update it for you. There is a very good chance that it will not be covered under warranty since the warranty requires keeping the car updated.

Please provide us some more details of what media you are trying to play and what you see on the screen. It is tough to provide suggestions without a bit more information.

One step for me also.

Yesterday NIck (sorry I did not get a last name) from the Michigan Customer Service team called to follow up on my Gravity scheduled charging bugs that I had sent to the swfeedback email. Nick is a very gracious and nice guy who knew everything about the Gravity charging software. We tried a...

Please discuss here: https://lucidowners.com/threads/lucid-new-ceo-silvio-napoli.15483/

For Gravity, if CC was canceled with X or the brakes, just hit the CC on button again and it will resume.

Rotate knob 1 up shown below just as you would to raise the cruise control speed. This will resume the cruise control for you.

Rotate the knurled knob up and cruise control will resume.

The Lucid plan provides plug and charge at the standard EA rate (no discount). If you rarely charge it is a good and convenient plan.