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Gullotta

Gullotta

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  • D
    Hello, I was perusing some of the latest posts and came across your comments on the post where the owner had brake error. You stated you live in Huntsville, AL. I am a new Lucid owner (2024 Air Touring). How has your experience been working with Roswell SC? I have an appointment coming up for them to look correct a few minor known issues but so far they have been attentive. Thanks for your time.
    Gullotta
    Gullotta
    The last two services were done satisfactorily. One service was completed by mobile service (steering wheel replacement to address creaking and rear driver side window trim replacement) and the frunk latch repair done at the service center. Both issues were resolved quickly and with good communications. This was a great improvement from previous services in which there was a distinct lack of communication.
    D
    dkenon
    Thanks for sharing. They are originally coming for mobile service to program valet cards (2) but I want them to look at the steering wheel creak as well. So far, so good on communications but I am a new owner so time will tell. I traded in my Model S, so I am used to mobile teams and service centers more than 100 miles away.
    Gullotta
    Gullotta
    We did the same (coming from a Model S). Good luck!
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