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UX 3.0 issues

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Anil_Lucid_Air

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Cars
Lucid Air Touring
Just got UX 3.0 installed on my 2024 Air Touring by paying $1000. The rear speakers rattle while playing music and the radio stations do not play instantly...it clocks... with pop up message that reads "archiving". Is it just my car or my other friends having similar issues? 2 months wait time for my service appointment to get this fixed. No radio and music ...until then ...is it?
 
Anil_Lucid_Air said:
Just got UX 3.0 installed on my 2024 Air Touring by paying $1000. The rear speakers rattle while playing music and the radio stations do not play instantly...it clocks... with pop up message that reads "archiving". Is it just my car or my other friends having similar issues? 2 months wait time for my service appointment to get this fixed. No radio and music ...until then ...is it?
Click to expand...
Can you download maps?? I can’t anymore.
 
Mine have rattled since day one. A software update wouldn't have changed that, although it's believed Lucid fiddled with the DSP in the 2.11 update so this could have amplified the problem for you. Maybe try messing with the eqs.

I haven't seen this "archiving" pop-up before. Can you post a pic next time you see it? You say no radio until then - does it eventually tune the station or no? Did support have anything to say about it?
 
When I updated to 2.11 / UX 3.0 my car automatically downloaded offline map for my State of TN. I just tried to do another offline map download for GA and it worked.
 
Sorry to @socktucker but I just finished by 2.11 update and the car had already downloaded my current state. I just kicked the neighboring states and they are coming down as well.
 
The combined update to UX 3.0, and a phone update to Pixel 11 made it so that my mobile key no longer works, nor can I unlock the car with the app on my phone. The really strange thing is that I can open the trunk and frunk with the app on my phone, but I can't unlock the car. When I hit the lock symbol, nothing happens. When I go to the settings menu in the car app and select the mobile key settings, the UI does nothing and goes back to the settings screen. It took many attempts to get the mobile key to link with the app, but it does say linked now. Pressing the door handle doesn't work either. The only thing that works is if my wife happens to be nearby with her keyfob in her purse, or if I use the unlock card that I carry in my wallet.

The other day, I dropped my wife off at the airport departure gate and proceeded to drive to park the car, but when she walked away, I could no longer drive the car without inputting the pin number. I've also learned that, if I'm getting stuff out of the car that was a major hassle to get into in the first place,, to leave at least one door open until I'm finished. The nanosecond I close the last door, the car locks and I can't get back in again without using the key card. Tempers flare when that happens. Can't there be some sort of delay before the car goes into lock down?
 
MarkMueller said:
The combined update to UX 3.0, and a phone update to Pixel 11 made it so that my mobile key no longer works, nor can I unlock the car with the app on my phone. The really strange thing is that I can open the trunk and frunk with the app on my phone, but I can't unlock the car. When I hit the lock symbol, nothing happens. When I go to the settings menu in the car app and select the mobile key settings, the UI does nothing and goes back to the settings screen. It took many attempts to get the mobile key to link with the app, but it does say linked now. Pressing the door handle doesn't work either. The only thing that works is if my wife happens to be nearby with her keyfob in her purse, or if I use the unlock card that I carry in my wallet.

The other day, I dropped my wife off at the airport departure gate and proceeded to drive to park the car, but when she walked away, I could no longer drive the car without inputting the pin number. I've also learned that, if I'm getting stuff out of the car that was a major hassle to get into in the first place,, to leave at least one door open until I'm finished. The nanosecond I close the last door, the car locks and I can't get back in again without using the key card. Tempers flare when that happens. Can't there be some sort of delay before the car goes into lock down?
Click to expand...
I can open the car with the app with the unlock button, but when I get in the car it demands a PIN but says key is linked. Been like this almost 9 months.
 
socktucker said:
I can open the car with the app with the unlock button, but when I get in the car it demands a PIN but says key is linked. Been like this almost 9 months.
Click to expand...
Yes, that was my situation with the update prior to 3.0. Really annoying. It had the nanosecond timeout too. I'm driving, stop the car, someone gets out, I never even open the door, much less leave my seat, and I have to enter a pin before the car will move again.
 
MarkMueller said:
Yes, that was my situation with the update prior to 3.0. Really annoying. It had the nanosecond timeout too. I'm driving, stop the car, someone gets out, I never even open the door, much less leave my seat, and I have to enter a pin before the car will move again.
Click to expand...
ok this is really frustrating because my car has been in service 4 times for this and they can't seem to duplicate it, they even replaced 3 of my door handles.
 
MarkMueller said:
... someone gets out, I never even open the door, much less leave my seat, and I have to enter a pin before the car will move again.
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It just means that your phone is not a key for the car (but theirs was)... time to fix your phone/car pairing (unpair them, re-pair them, etc).
 
njg-agt said:
It just means that your phone is not a key for the car (but theirs was)... time to fix your phone/car pairing (unpair them, re-pair them, etc).
Click to expand...
In the case where my wife is in the car sure, that hasn't been the case. Another example is stopping to get the mail out of the mailbox, and having to reenter the pin just to drive down my driveway.
 
MarkMueller said:
In the case where my wife is in the car sure, that hasn't been the case. Another example is stopping to get the mail out of the mailbox, and having to reenter the pin just to drive down my driveway.
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I'm not following.. njg-agt is saying the symptoms you're experiencing with your device would indicate that your device isn't properly paired with the vehicle. Nothing to do with your wife's device or whether or not she's in the car.

Have you done a complete wipe and re-pair yet? That's always a good idea after a system update on either end, and especially on both ends.

If you're not totally comfortable with handling Bluetooth comms then it might be a good idea to carry the fob instead.
 
skomarla said:
Sorry to @socktucker but I just finished by 2.11 update and the car had already downloaded my current state. I just kicked the neighboring states and they are coming down as well.
Click to expand...
Why do you need to download maps?
 
socktucker said:
I can open the car with the app with the unlock button, but when I get in the car it demands a PIN but says key is linked. Been like this almost 9 months.
Click to expand...
Mobile Key and the mobile app are not the same thing. The mobile app has a function to open the doors, however you need a key to drive, or you need the PIN. Mobile Key counts as a key. The fob counts as a key. It sounds like your mobile key isn't working correctly. What happens if you go through the exercise of removing the mobile key and creating a new one?
 
coma24 said:
Mobile Key and the mobile app are not the same thing. The mobile app has a function to open the doors, however you need a key to drive, or you need the PIN. Mobile Key counts as a key. The fob counts as a key. It sounds like your mobile key isn't working correctly. What happens if you go through the exercise of removing the mobile key and creating a new one?
Click to expand...
Same thing. I’ve even done new phones. Like I said, service for this 4 times, 3 replaced door handles. Lucid can’t fix it.
 
bobr said:
Why do you need to download maps?
Click to expand...

I have my doubts that this is really a serious question, but what the hell, I'll bite.

There are places in the world that have roads, but don't have reliable cell signal. By having downloaded maps (which include navigation data), the maps and navigation in your car can continue to work, even when you lose signal.
 
doubletwist said:
There are places in the world that have roads, but don't have reliable cell signal. By having downloaded maps (which include navigation data), the maps and navigation in your car can continue to work, even when you lose signal.
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Thank you. I had not thought about that. I don't use the nav much, but when I do, I have had cell service.
 
bobr said:
Thank you. I had not thought about that. I don't use the nav much, but when I do, I have had cell service.
Click to expand...
Hmmm maybe now’s a good time to get out more and explore.
 
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