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Where is UX 3.0 for the Air?

Northpointe said:
Sadly you may find that your expectations as an owner may diverge with shareholder expectations. For any company, and by extension shareholders, the focus is always on the next dollar not the last.
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True, but like it or not, Tesla changed expectations for the level of ongoing software support and updates existing customers (aka "yesterday's dollars") should get. And it's not hard to argue that willingness to continue to support and update a car's software (including adding more apps and features) for more than 10 minutes (the legacy expectation), has a significant impact on people's willingness to spend tomorrow's money on a carmaker.

It's going to need to become the new normal for carmakers to thrive.
 
Northpointe said:
Sadly you may find that your expectations as an owner may diverge with shareholder expectations. For any company, and by extension shareholders, the focus is always on the next dollar not the last.
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I am both an owner and a fairly significant shareholder. The problem is that the value received for the last dollar also affects someone shelling out the next dollar. For example... I want to eventually buy either a Gravity or a Cosmos, but I won't if my Air experience suggests otherwise.
 
Buffalo Bob said:
I am both an owner and a fairly significant shareholder. The problem is that the value received for the last dollar also affects someone shelling out the next dollar. For example... I want to eventually buy either a Gravity or a Cosmos, but I won't if my Air experience suggests otherwise.
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Fair point. But Lucid, like most publicly traded companies, is more focused on institutional shareholders than retail ones. And they’ve got one really big shareholder running the board and calling the shots. It’s a reality you have to be comfortable with as an investor. And it may be at odds with your ownership experience. Because I’m guessing investing in the economy of Saudi Arabia wasn’t high on your list of priorities when you bought your Air.
 
Northpointe said:
Fair point. But Lucid, like most publicly traded companies, is more focused on institutional shareholders than retail ones. And they’ve got one really big shareholder running the board and calling the shots. It’s a reality you have to be comfortable with as an investor. And it may be at odds with your ownership experience.
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But how has that approach been working out for them so far, and how do I reconcile it with what the new CEO is saying?
 
Buffalo Bob said:
You and I have traveled this road before. Near as I can figure, it's a circular route with no off-ramp, so I'll just say that I'm happy you're happy. :-)
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I think its fair to say the the 22-23 Airs and the current Airs are pretty different beasts. I would be pissed if I paid $$ for FSD and they never delivered.
 
Buffalo Bob said:
But how has that approach been working out for them so far, and how do I reconcile it with what the new CEO is saying?
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Actually I think it's working out fairly well for them. They're learning what it takes to build an automotive company; acquiring highly usable technology, and working towards achieving their objective of diversifying an economy that's heavily reliant on oil and gas. If Lucid succeeds there's significant upside potential. And if it fails the KSA will have a really nice factory to build whatever cars they choose. It's a long game that doesn't necessarily require Lucid's survival to succeed.

In terms of reconciling things with what Napoli is saying, that's a bit trickier. Napoli was hired by the board to succeed where others have failed. While his plan seems well thought out, I don't know what constraints have been placed on him by the board and what expectations he's operating under. We can't really know that if we don't know what success looks like to the PIF. I can only speculate that there's been disagreement between the board and prior leaders. But I don't know the source and nature of that disagreement. For companies to succeed the expectations of boards and leadership have to be realistic and aligned. I'm not sure if that's historically been the case. Companies that succeed don't usually go through the kind of leadership changes that Lucid has experienced in the last 18 months. Napoli might be the guy to finally get this right. Or he could be the next in a line of former leaders. Time will tell.
 
DeaneG said:
FWIW my Volvo dealer is in the process of upgrading my 2021 car's infotainment CPU to the 2025 version. It'll cost me about $3500: over $2500 for the control box alone. It won't bring me a single new software feature, but will be worth it in reducing constant startup frustration in using the car.

I doubt that Lucid is making any money on the CCC V2 upgrade they've offered. IMO $950 is an incredible deal to bring the Air into current CPU technology, and they didn't have to do it.
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What Volvo do you have btw? I’m strongly considering an XC 90 for my wife after her Atlas lease is up (if I can’t get where I need to be on a Gravity, that is).
 
Miami_Lucid_Man said:
What Volvo do you have btw? I’m strongly considering an XC 90 for my wife after her Atlas lease is up (if I can’t get where I need to be on a Gravity, that is).
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We have an XC40 EV. It's a perfect city car for us, and my wife enjoys it very much.
Volvo is a pretty conservative company, and their cars reflect that. Competent, sane, and very comfortable. Not much exciting going on in the software department.
I'd like to move to a midsized SUV in a of couple years, and will be looking at the EX50 and EX60 vs iX5 vs Lucid's Midsized offerings.
 
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Loose rumors have suggested a September release date. Personally, 2.10 has put me in a pretty stable spot so I hope they take all the time they need to try and hit a stable build. I'm not expecting huge changes aside from a UI overhaul. I'd be surprised if any of the media applications are substantially changed, and I have 0 hope for any changes to the door lock situation.
 
I think it would be unwise for Lucid to roll out a major upgrade like UX 3.0 with their service centers unable to manage the current state of affairs. They need to right the ship at service first. While we can all hope for a perfect UX 3.0 rollout, inevitably things will go wrong and generate service calls at a minimum.
 
I've resolved myself to I way overpaid for my Air GT in 2023 on things (promises?) that I thought could happen with the hardware configuration and future OTA updates. Now, I'm just content with what it is and look at any software improvements as a bonus. It's still the best car I've ever owned and driving it has been fun.
 
Northpointe said:
Fair point. But Lucid, like most publicly traded companies, is more focused on institutional shareholders than retail ones. And they’ve got one really big shareholder running the board and calling the shots. It’s a reality you have to be comfortable with as an investor. And it may be at odds with your ownership experience. Because I’m guessing investing in the economy of Saudi Arabia wasn’t high on your list of priorities when you bought your Air.
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you may also be undervaluing the "word of mouth" -- If I'm not satisfied with my Air experience, how likely is it that I will tell other folks to buy?
 
rgthau said:
you may also be undervaluing the "word of mouth" -- If I'm not satisfied with my Air experience, how likely is it that I will tell other folks to buy?
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+1 to this. Customer loyalty is quite important for a new company, and helped Tesla get to where it is today for example. If Lucid wants me as a repeat customer and to recommend it to my friends & family, then the Air experience needs to get better.
 
In three years I have given 1/2 a dozen people nuetral reviews of my Air. Most that were seeking a BEV, I recommended another make. The vehicle problems, to me are minor and easy to live with. But knowing other peoples tolerance for software bugs or possible long waits for service I can not wholeheartedly recommend the car. There have been some acquaintances that I have told them the car would suit them, but cautioned they'd have to be willing to put up with its quirks.
Its a shame, if I had more confidence that people would be acquiring a trouble free car, I believe at least one fewer Rivian and one less Tesla would have been sold within my circle of friends.
 
Inside source UX 3.0 is dropping in September
 
socktucker said:
They haven’t said anything about a 27 Air huh? That’s not good.

🤔
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Buffalo Bob said:
I have no problem waiting a while longer for those features and fixes that were promised when I purchased my 2023 Air. I'm even (reluctantly) okay with Lucid's inability to reach the high level of DDP autonomy that was originally promised. However, even when looking at it from my shareholder's perspective, I am NOT okay with the suggestion that Lucid abandons it's earlier adopters in order to focus on the Gravity and Cosmos. Promises made should evolve into promises kept, lest Lucid's credibility falls by the wayside. It's been hard enough waiting so long for these features and fixes, not to mention the huge service difficulties we now face. So far, Lucid does not seem to be asking for a 'by' on these commitments. Please, let's stop suggesting that we would be okay with them reconsidering that position.
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Yes, I agree completely. I planned to keep my 2023 for at least several more years until it was totaled in a rear end collision. I was told at Tysons that I could not order a 2027 and there were no 2026's close to my preferred configuration. As I need a car now, I ordered a pre-owned, very low mileage 2025 AGT with most of my preferred options and a clean maintenance record from Lucid. Guess I can live without DDPro, as I basically had until last year anyway and drove cross country twice without its current capabilities.
 
sri said:
With Lucid even if CEO says it, its still can be delayed or ignored or stopped. The new motto for Lucid owners or customers should be don't believe it unless you see it 😆
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That motto applies pretty much everywhere
 
DeaneG said:
We have an XC40 EV. It's a perfect city car for us, and my wife enjoys it very much.
Volvo is a pretty conservative company, and their cars reflect that. Competent, sane, and very comfortable. Not much exciting going on in the software department.
I'd like to move to a midsized SUV in a of couple years, and will be looking at the EX50 and EX60 vs iX5 vs Lucid's Midsized offerings.
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Volvo, sane? The company that brought us the 740 turbo wagon, pretty quick car for the time. But not exactly conservative, imho
 
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