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Lucid Air Touring 2026 - Update to 2.8.30 and later 2.9.0 - Problems with Voice Assistent and Bottom Display Resets

Lucid-Air_PF

Lucid-Air_PF

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Hallo together,

on 27.03.206 hy Lucid Air Touring has gon an Uptade to 2.8.30 in Germany.
After the Main Installation the The intention seems to have been to reinstall the voice data. Unfortunately, despite extended periods with the 12V battery disconnected, bus sleep cycles, driving, and even resetting the infotainment system, the installation remains stuck on the message "New voice package is installing" (triggered by saying "Hey Lucid" or pressing the microphone button).Consequently, the voice assistant is no longer usable.
Since I develop voice control systems for a German OEM myself, I have already tried this method as well as
- Language switching
- Setting up Wi-Fi access to the home networkBus sleep (allowing the vehicle to go into sleep mode)
- Resets performed via the Lucid "Air" logo, the steering wheel, and the brake pedal
So here I can not see any succes wit Installation of Voice date.

Forthermore I have Problems with Diesplay resets of the buttom Display: Whenever a new bus cycle begins, the lower display resets—provided it is in "Trip Info" mode—approximately 15 minutes after the vehicle is unlocked or the journey starts. I have alway to switch again to "trip info" manually

Recently I got the Update to 2.9.0, no changes according that Problems happened. They are still existing. Lucid Customer Care was analyzing that problems, but wiothout any outcomes as the car was 2 weeks in Frankfurt at Lucid Cervice Center.

Does anybody know the issues and how to solve them?

Thanks a lot and Greetings from Germany,
Alex
 

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were you able to solve this problem? I have the same exact issue now ... well it's been there since 2.8.x ... upgrading to 2.9.0 and now 2.10 has made no difference.
 
Hi rxdriver, unfortunately not! I have still the 2.9.0. The workshop changed the Infotainment ECU. Nothing was fixed! The Problem remains.
Do you have any Analysis from Lucid side?
 
Noticed in one of your PDF pages that you had a USB device connected - is this always the case? Try leaving the USB disconnected for a few days/reset cycles and see if the behavior persists. Since you say Lucid replaced your CCC there must be some external factor at play here.
 
knewman said:
Noticed in one of your PDF pages that you had a USB device connected - is this always the case? Try leaving the USB disconnected for a few days/reset cycles and see if the behavior persists. Since you say Lucid replaced your CCC there must be some external factor at play here.
Click to expand...
Hi, sometimes I connect Android Auto sometimes not. I see there no correlation in connection with the USB :-(. But nevertheless I try out so look more at that, thank you!
 
Lucid-Air_PF said:
Hi rxdriver, unfortunately not! I have still the 2.9.0. The workshop changed the Infotainment ECU. Nothing was fixed! The Problem remains.
Do you have any Analysis from Lucid side?
Click to expand...
thanks for the update. I haven't yet contacted Lucid. It's something that is more a niggle than real annoyance to me. I paid for the CCCCv2 upgrade a few months ago and it'd been working well. This little hiccup started a while after that.

Guess when I have to next take it to LUCID for some reason I might get them to have a look at it. But like you changing language (back and forth since I only have the option between Arabic and English) didn't help one bit.
 
Lucid-Air_PF said:
Hallo together,

on 27.03.206 hy Lucid Air Touring has gon an Uptade to 2.8.30 in Germany.
After the Main Installation the The intention seems to have been to reinstall the voice data. Unfortunately, despite extended periods with the 12V battery disconnected, bus sleep cycles, driving, and even resetting the infotainment system, the installation remains stuck on the message "New voice package is installing" (triggered by saying "Hey Lucid" or pressing the microphone button).Consequently, the voice assistant is no longer usable.
Since I develop voice control systems for a German OEM myself, I have already tried this method as well as
- Language switching
- Setting up Wi-Fi access to the home networkBus sleep (allowing the vehicle to go into sleep mode)
- Resets performed via the Lucid "Air" logo, the steering wheel, and the brake pedal
So here I can not see any succes wit Installation of Voice date.

Forthermore I have Problems with Diesplay resets of the buttom Display: Whenever a new bus cycle begins, the lower display resets—provided it is in "Trip Info" mode—approximately 15 minutes after the vehicle is unlocked or the journey starts. I have alway to switch again to "trip info" manually

Recently I got the Update to 2.9.0, no changes according that Problems happened. They are still existing. Lucid Customer Care was analyzing that problems, but wiothout any outcomes as the car was 2 weeks in Frankfurt at Lucid Cervice Center.

Does anybody know the issues and how to solve them?

Thanks a lot and Greetings from Germany,
Alex
Click to expand...
Same problem but it start last year on 2.8.0 "ish". Every update since, I try to change/ check if it works but no success. To me it start when I first want to switch language from "Canadian English" to "Canadian French". The "New voice package is installing" keep spinning and lost everything just like you. After 2.9.0 (voice control change failed again) I did a factory reset but before that I set back voice and language back to "USA English" (and let the voice intallation spin) then start the factory reset. The SC did that last year but have to wait til all updates since day one was done. To my surprise it took only 2-3 minutes and re install 2.9.0 right away and my voice control language start to work (USA English). I didn't try to change voice control language again cause going factory reset implies to redo all setting in the car. I'll wait UX 3.0. When it first happen the advisor in SC told me that it was a knowned issue (I thought it was only a canadian thing) and Lucid was working on it... like a bunch of others I guess.
 
knewman said:
Noticed in one of your PDF pages that you had a USB device connected - is this always the case? Try leaving the USB disconnected for a few days/reset cycles and see if the behavior persists. Since you say Lucid replaced your CCC there must be some external factor at play here.
Click to expand...
Hi, I tried it out. Unfortunately no changes :-). And Lucid ment, there wis being some update planned for the Voice Assistant already. But in which updte, it could not be said. So lets wait for the solution. I would like again to control my frunk/ trunk via voice. I love it. And I hope that lucid will be able to control the charge flap and all other driving functions via voice :-)
 
HI together, since the Update to 2.10.0 I have no more display resets. Voice Assistant ist working also. Thanks for contributing!
 
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