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Is Lucid styling the problem?

Need4Sleep said:
And it's totally fair for you to decide that the Gravity isn't what best suits your needs. Members of this forum are more than happy to provide insights and answers, but at the end of the day, it's your life and it's important for you to get something that meets your priorities.
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Yep, I am here to figure out what car will be the best fit for me. I am on this forum, BMW forums, Polestar forums, Cadillac forums, and Tesla forums. I have not joined a Rivian, Volvo, or M-B forum yet, because the cars have not really existed much yet. I have six months to figure it out before my lease ends. The one thing most interesting to me, is that on every forum, active members consistently proclaim that their car is the best BEV available on the market. I want to be able to feel that after I choose my next car.
 
L-Dude said:
Then Lucid is not for you.
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[The Parrot wakes up, squawks] "OMG, do you even want to drive a Porsche? It's legendary!" [Parrot looks smug]
 
exxxviii said:
Yep, I am here to figure out what car will be the best fit for me. I am on this forum, BMW forums, Polestar forums, Cadillac forums, and Tesla forums. I have not joined a Rivian, Volvo, or M-B forum yet, because the cars have not really existed much yet. I have six months to figure it out before my lease ends. The one thing most interesting to me, is that on every forum, active members consistently proclaim that their car is the best BEV available on the market. I want to be able to feel that after I choose my next car.
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In fairness, there is an element of sampling bias when diving into forums. Especially with respect to hardware/software/manufacturing issues on the vehicles. Forums are more likely to attract people trying to diagnose a problem they encountered. On the flip side, forums also attract people who are absolutely head over heels in love with their vehicle and would gladly gush about it all day and defend it with zealotry.

Meanwhile, those who aren't encountering any issues and use it in their regular everyday driving are not on forums but instead are out there using their vehicles
 
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exxxviii said:
I just created a ranking rubric for the cars on my list, and I was very surprised at how they sorted out.
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For the Polestar 3 you gave it a green face for SW stability which is absolutely not true. Owners reboot habitually a couple of times a week. Half the time the microphone doesn't work requiring a 40 second (reboot gesture) salute to have only an 80% chance to get it back. It has occasional wake-up problems, more for some owners, where I'm standing next to it and have to play with it for a minute before it lets me in. The ADAS can disable itself *AND NOT INFORM THE DRIVER IT HAS DONE SO* and does so frequently on longer drives. It has a death hug that everyone experiences due to over-aggressive collision detection (just watch Misha's Nurburgring laps in his Polestar to see what I mean). Some people have quarterly service to replace their charging modules (luckily I don't have that problem with mine). It's an absolute mess, SW-wise. But, it does drive like a dream even while it is experiencing any of these glitches.

All P3s are getting a main processor upgrade which does not solve these problems. It might have provided a small improvement in ADAS, but not night/day, and the microphone still goes out every 2nd or 3rd drive.
 
Need4Sleep said:
In fairness, there is an element of sampling bias when diving into forums. Especially with respect to hardware/software/manufacturing issues on the vehicles. Forums are more likely to attract people trying to diagnose a problem they encountered. On the flip side, forums also attract people who are absolutely head over heels in love with their vehicle and would gladly gush about it all day.

Meanwhile, those who aren't encountering any issues and use it in their regular everyday driving are not on forums but instead are out there using their vehicles
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Yes, I am aware. One of the things I try to do is look for the balance of regular lifestyle posts (I did this great trip, how do you do this, I just learned this... etc.) and problem posts. The most interesting to observe was the Lyriq forum, because I was on that wait list for like a year before the cars were available. Therefore, the regular members were not there due to that type of selection bias. Then when the cars finally arrived, you saw the negative posts spread across preexisting users while new users joined with problems. It was quite the spectacle, but after three years, the problem posts have mostly settled out and much of forum activity is just comparing use of the cars and the stuff they love.

It is impossible to determine the Gravity's prevalence and significance of its issues that would bug me. But all I can do is try to compare the risks of the issues to issues appearing on forums with the other cars. There is also just a fundamental learning element, like the SiriusXM... until a couple days ago, it never occurred to me that a car would not be able to change stations on SXM from the steering wheel controls. That is easily solvable through software, so it is another gap on the Gravity I am watching for over the next few months.
flarbear said:
For the Polestar 3 you gave it a green face for SW stability which is absolutely not true.
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Is this true for people who bought their cars this year and are on the latest hardware upgrade? There is a lot of past software issues on the forums, but the recent posting frequency seems very low for newer cars. The posts I was mostly seeing were older cars on the older hardware. For me it is moot, since Polestar is exiting the US market.

Kind of in a similar vein, I gave the iX3, iX5, and GLC EV green for software stability because they are all new and there is no information. And, I am giving BMW the benefit of the doubt coming from a very stable current OS.
 
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exxxviii said:
Is this true for people who bought their cars this year and are on the latest hardware upgrade? There is a lot of past software issues on the forums, but the recent posting frequency seems very low for newer cars. The posts I was mostly seeing were older cars on the older hardware. For me it is moot, since Polestar is exiting the US market.
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Cars either came with the new processor installed or could get it via a free upgrade. There are also slight differences between NA vs China built vehicles, but none of them affect basic SW reliability. But all (including myself) report that the main issues are still there on the new processor with the latest software. Keep in mind that the upgrade replaces the nVidia processor from Xavier (nearly a decade old) to Orin (several years old) and doesn't upgrade it to Thor (the latest). The processor that deals with all of the user-visible features from AAOS runs on Snapdragon and that module isn't replaced. UI features are not likely to be affected by the nVidia processor change.

It's maybe slightly subjectively questionably better, but the problems come back to stay. I know it's moot due to the US market exit, but I was just surprised it had those ratings. It's a great car, I'm only moving out of it due to the size of the door opening and no longer being able to just hop into the driver's seat, but I would give a red face for SW and at least a yellow face for 12/31 - they can only sell existing inventory now. Arguably it doesn't deserve Green for PaaK, but it's better than yellow. I have only occasional problems, but others have more frequent problems.
 
exxxviii said:
It may not be... I just created a ranking rubric for the cars on my list, and I was very surprised at how they sorted out. In my mind, I had the Gravity very high because it kills it in so many ways. And the car I had pushed out of my thinking was the iX3, mostly because of its janky audio system and the fact that I might have to pay a premium price to get one this year. The cars I am considering are small- to medium-sized SUVs with at least 300 miles EPA range and quick performance. The iX5 is on the list because it is possible, if I can get a long lease extension and then probably go a month or two without a lease.

The criteria I chose are the things that I considered differentiators and important to me. There is no weighting. I scored stuff on a 3-point scale and totaled each car. A big smile meant it was very good in that criteria and got 2 points. The mids got 1 point and were neutral or average. And then the frowns were detractors and got -1 points.

No huge shock that the Polestar is #1, because it checks most of my boxes. But they are exiting the US market, so they are out.
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Get the Polestar then. They're offering up to $25,000 in a fire sale as they exit the US market. Do some digging but I'm assuming the servicing will be handed off to Volvo.
 
HC_79 said:
Get the Polestar then. They're offering up to $25,000 in a fire sale as they exit the US market. Do some digging but I'm assuming the servicing will be handed off to Volvo.
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Here in the SF Bay Area where you'd think there would be a lot of Polestars, there are only 2 dealers that have maybe 1 mechanic that can work on them. While hopefully they will continue to be invested to at least that level, the wait time for any service is around 3 months. "Your car is undrivable due to a fault? We can fit you in 3 months from now."

(Update: I should add that usually the fault is a flake, and it doesn't actually make the car undrivable. It *says* "pull over immediately", but it's just being dramatic. They'll ask you if your car is actually undrivable or is it just saying that. I'm pretty sure if it is dead on the side of the road they'd fit you in right away, but if you are just getting faults from the hallucination mechanism, the line is 3 months long...)
 
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HC_79 said:
Get the Polestar then. They're offering up to $25,000 in a fire sale as they exit the US market. Do some digging but I'm assuming the servicing will be handed off to Volvo.
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That one is already dead to me. A $25K discount is not enough. They were already discounting heavily before the exit was announced. This will be a depreciation event on the order of Fisker - not as bad as Fisker but very unpretty. And support (connectivity, app/server, SW updates, enhancements, etc.) is a huge unknown.

Four of the Gravity's six major shortcomings to me are all solvable by the software team (SiriusXM integration, PaaK, HUD, and stability). I am sure they will get there, the question is timing. I won't consider it while fob dependability and PaaK are unresolved. If the Gravity does not improve enough, I will likely lean toward the one with the lowest short-term net depreciation risk, such as the R2, Lyriq V, or iX3.
 
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exxxviii said:
Four of the Gravity's six major shortcomings to me are all solvable by the software team (SiriusXM integration, PaaK, HUD, and stability). I am sure they will get there, the question is timing. I won't consider it while fob dependability and PaaK are unresolved. If the Gravity does not improve enough, I will likely lean toward the one with the lowest short-term net depreciation risk, such as the R2, Lyriq V, or iX3.
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I hear your complaints, and am glad you just made this point. I can see management in crunch time saying "get the hardware right, we cannot change it later (mostly) but kick the can down the road for software since we can mature it through OTA updates."

(But to be clear, I absolutely love my Air in its current state, faults and all. Perhaps I am less discerning, or more hardware-appreciative.)
 
exxxviii said:
That one is already dead to me. A $25K discount is not enough. They were already discounting heavily before the exit was announced. This will be a depreciation event on the order of Fisker - not as bad as Fisker but very unpretty. And support (connectivity, app/server, SW updates, enhancements, etc.) is a huge unknown.

Four of the Gravity's six major shortcomings to me are all solvable by the software team (SiriusXM integration, PaaK, HUD, and stability). I am sure they will get there, the question is timing. I won't consider it while fob dependability and PaaK are unresolved. If the Gravity does not improve enough, I will likely lean toward the one with the lowest short-term net depreciation risk, such as the R2, Lyriq V, or iX3.
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For me, the biggest shortcoming is service. At least for us not in west coast/east coast areas with decent service center setups. I leased my Gravity knowing that it was a new manufacturer with a very high tech level, so went in eyes wide open on possibly having some software/hardware issues. The Houston SC is way understaffed and Lucid appears to not be doing anything to correct it. I love my Gravity - when it is running properly and not in the shop, but if Lucid does not make massive improvements, I am liable to be looking at Mercedes, BMW or Cadillac after lease ends. Yeah, they are not quite as exciting as the Gravity but their service experience is exponentially better than Lucid. I am currently making hefty lease payments for a fully optioned Gravity but driving a stripped, no option Air Pure with not charging cord or NACS adapter (so I can’t use my home charger and have to drive to CCS charger and twiddle my thumbs for 30 minutes (and pay $35 for the privilege)
 
HC_79 said:
Get the Polestar then. They're offering up to $25,000 in a fire sale as they exit the US market. Do some digging but I'm assuming the servicing will be handed off to Volvo.
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Yeah, I feel like ultimately they will just go back to being a subbrand of Volvo or a performance trim like they were before (like AMG). Considering the progress Volvo is making on EVs and the general approaches from the market and legacy auto to just start offering EVs as a drivetrain option vs an entire dedicated brand and unique lineup...
 
exxxviii said:
Thanks a ton. I was not aware of that YT site... 3.6 is a massive leap for sure. This is my remaining watch list before I need to pull the trigger on
  1. PaaK - I will not buy a car without PaaK
  2. Sirius XM App Integration - I listen to the "radio" a lot, and I scan through my favorites with the steering wheel controls. If Lucid cannot figure that out, it is a likely deal killer.
  3. Fob Battery Life - While I do not want to use a fob, we keep our fobs in a basket when someone else needs to drive. So, the battery cannot be dead when somebody goes to drive my car. While this is a high priority, this might be tough to determine in the next few months, because normal fob batteries last years.
  4. Fob & PaaK Dependability - This must be 100% perfect. In my lifetime, I have never had a fob or PaaK glitch. Not even once. I am looking to something in the forums to indicate this is largely resolved.
  5. HUD Presentation - Multiple posts here about wholly turning the HUD off or just living with visual distractions is a deal killer. I love my HUD, and it is one of the features I enjoy in a luxury car.
  6. UX Freezes & Reboots - I could probably live with this, as long as they are infrequent and easy to recover. (I have only had one UX reboot in 4 years across 2 cars, and that one probably was not necessary.)
  7. Hands-free Highway ADAS - It looks like Lucid hit this out of the park with 3.6.
  8. Surreal Sound Pro - I know that this is not fixable, but it is one of the major annoyances that holds me back. When other automakers offer a $4K audio upgrade option, those systems are sublime. They typically have ~1,500W, true subwoofers, and crystal clear audio at almost any listening level. The SSP is just a mid-level system that other automakers often bundle with a package of popular minor features and don't even individually price.
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Just over 3 months of ownership here, coming from a 2024 BMW iX.

Some comments on your concerns:

3) I haven't had the change the fob battery yet, since delivery.

4) I don't use the proximity lock / unlock, so no comments on that. Other than that, the fob has been dependable. What annoys me is the latency, especially to open the trunk. Sometimes I have to hold the trunk button for 5-7 seconds until it does something. On the lock / unlock topic, the most irritating thing is not having a button / touch area to lock the doors. Yes, you can push the handle in and sometimes that locks the car, but it's terribly implemented, because you have to force against the motor. Just plain stupid engineering, to save a button.

5) I had HUD on all my previous BMWs and loved it. I don't have the HUD on the Gravity and I don't miss it, because of the design of the panel and steering wheel.

6) 1 or 2 reboots at month at the most, usually because of a camera glitch.

7) Not as good as the BMW iX, but very usable and getting better.

8) Yes, it's shitty and too expensive. I miss the Harman Kardon from the BMW.

By far, my main concern is service. If anything breaks, it will be broken for several weeks, maybe months. If this doesn't get better, my next car will be a BMW iX5.
 
Pragmatic said:
You know a NACs to J1772 adapter will cost that same $35.
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Then Lucid should have provided one with their loaner. But thanks, I am somewhat new to the EV world and assumed an adaptor (thinking NACS to CCS1) would cost $150+. Maybe the next time Lucid keeps my Gravity for 3-4 weeks for service, I might buy one. I probably could have gotten free charging at an EA station but here in Houston, those are scarce and closest one to me is 40 minutes away. The biggest issue though is the horrendously long wait times in service. Three and half weeks for first service and now close to three weeks and counting with this service. All of that time just sitting in back lot, baking in Houston sun. Just checked car status (to see if it had magically moved in for service) and internal temp is 128 degree’s.
 
exxxviii said:
That one is already dead to me. A $25K discount is not enough. They were already discounting heavily before the exit was announced. This will be a depreciation event on the order of Fisker - not as bad as Fisker but very unpretty. And support (connectivity, app/server, SW updates, enhancements, etc.) is a huge unknown.

Four of the Gravity's six major shortcomings to me are all solvable by the software team (SiriusXM integration, PaaK, HUD, and stability). I am sure they will get there, the question is timing. I won't consider it while fob dependability and PaaK are unresolved. If the Gravity does not improve enough, I will likely lean toward the one with the lowest short-term net depreciation risk, such as the R2, Lyriq V, or iX3.
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I would say the fob reliability is solved, at least for me it is. I've not had to wait more than 5 seconds (and only twice at that) and usually the gravity has presented the door handles before I've gotten to the door. Before 3.5.7 and 3.6.0 I had all kinds of problems with the fob but not any more (I think 3.5.7 had some software fixes as part of the release and not just reformatting of the software as the key fob started working much better). 3.6.0 has been quite stable at least for me. As to your never ever having a problem with a key fob on another car I can definitely provide a counter point to you. My Toyota Prius sometimes won't unlock when I put my hand in the door handle (the Prius fob works whereby you just have to have the fob on your person and you put your hand through the handle and the door unlocks). Fortunately I've figured out a way around this in that I back away, remove my hand from the door handle and start the process over.

As to PaaK I'm wondering how secure PaaK is? I know there was a European car company which had PaaK but used only about 25 different keys on the phone side of things and thieves would cycle through the keys and voila car door opens (this actually happened to a neighbor a couple of doors down from us)

Also to the person who said the battery in the fob was being used too quickly I think this problem has been solved as I've only replaced the battery once since November 2025
 
ke2 said:
I would say the fob reliability is solved, at least for me it is. I've not had to wait more than 5 seconds (and only twice at that) and usually the gravity has presented the door handles before I've gotten to the door. Before 3.5.7 and 3.6.0 I had all kinds of problems with the fob but not any more (I think 3.5.7 had some software fixes as part of the release and not just reformatting of the software as the key fob started working much better). 3.6.0 has been quite stable at least for me. As to your never ever having a problem with a key fob on another car I can definitely provide a counter point to you. My Toyota Prius sometimes won't unlock when I put my hand in the door handle (the Prius fob works whereby you just have to have the fob on your person and you put your hand through the handle and the door unlocks). Fortunately I've figured out a way around this in that I back away, remove my hand from the door handle and start the process over.

As to PaaK I'm wondering how secure PaaK is? I know there was a European car company which had PaaK but used only about 25 different keys on the phone side of things and thieves would cycle through the keys and voila car door opens (this actually happened to a neighbor a couple of doors down from us)

Also to the person who said the battery in the fob was being used too quickly I think this problem has been solved as I've only replaced the battery once since November 2025
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I took delivery in end of Nov 2025 and haven't changed my fob battery once, and it works reliably getting in and out of the car, I also use remote start on the app to bypass the need for a fob. My understanding is the hardware module for talking to the fob is in the driver's door and that is the problem part if there are issues.
 
NACs to CCS1 will not work at level 2 (they are for DCFC), you need the NACs to J1772. And yes Lucid shoukd have included on with the loaner.
 
ke2 said:
I would say the fob reliability is solved, at least for me it is.
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As to PaaK I'm wondering how secure PaaK is?
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Also to the person who said the battery in the fob was being used too quickly I think this problem has been solved as I've only replaced the battery once since November 2025
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I’ve seen a few posts that the fob is better since 3.6, but still several more that still have issues. I think they’re close.

I believe PaaK is more secure than a fob.

I expect fob batteries to last years, not months. I have not replaced my current fob batteries in over 2.5 years. I have only replaced a fob battery once in 5 years for my wife’s car. Once since 8 months is not good.
 
I have an Air loaner right now, and they provided both a charging bundle for home charging and an adapter for DC fast charging. It's strange that some SCs don't do this.
 
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