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Car locked with child inside and would not unlock

speed

speed

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Verified Owner
Joined
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Location
Austin TX
Cars
RR lwb Model Y Air Pure
I’ve defended Lucid for a long time. This is actually my second Lucid Air in 3 years, and I’ve tried to be patient with all the software glitches, key issues, random bugs, and “it’ll get fixed in an update” stuff.

But yesterday honestly was the worst for me.

I was driving home with my 1.5-year-old in the back seat. He had finally fallen asleep listening to his favorite lullaby through CarPlay. Right before we got home, CarPlay randomly disconnected out of nowhere and stopped playing. Would not connect back at all. He’s a super light sleeper, so he immediately woke up crying.

I pulled into the driveway, opened the driver door, and walked around to get him out of his car seat.

And the car locked itself.

Wouldn’t open. Wouldn’t respond. Just completely locked with my baby inside crying.

I can’t even explain the panic of standing outside your own car, trying everything, while your kid is locked inside screaming.

Eventually it opened, but that moment completely broke my trust in this car.

I can deal with little tech annoyances. I can deal with bugs here and there. But basic reliability and safety issues like this? On a car that’s been out for years? Unacceptable.

I wanted this car to succeed so badly because when it works, it’s incredible. But after yesterday, I honestly don’t know how I’m supposed to trust it anymore. This company has lost sight of basic things in the push to just sell more cars

Done with this car but still hoping they somehow make it through

2023 Lucid Air Touring
2025 Lucid Air Pure
 

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speed said:
I’ve defended Lucid for a long time. This is actually my second Lucid Air in 3 years, and I’ve tried to be patient with all the software glitches, key issues, random bugs, and “it’ll get fixed in an update” stuff.

But yesterday honestly was the worst for me.

I was driving home with my 1.5-year-old in the back seat. He had finally fallen asleep listening to his favorite lullaby through CarPlay. Right before we got home, CarPlay randomly disconnected out of nowhere and stopped playing. Would not connect back at all. He’s a super light sleeper, so he immediately woke up crying.

I pulled into the driveway, opened the driver door, and walked around to get him out of his car seat.

And the car locked itself.

Wouldn’t open. Wouldn’t respond. Just completely locked with my baby inside crying.

I can’t even explain the panic of standing outside your own car, trying everything, while your kid is locked inside screaming.

Eventually it opened, but that moment completely broke my trust in this car.

I can deal with little tech annoyances. I can deal with bugs here and there. But basic reliability and safety issues like this? On a car that’s been out for years? Unacceptable.

I wanted this car to succeed so badly because when it works, it’s incredible. But after yesterday, I honestly don’t know how I’m supposed to trust it anymore. This company has lost sight of basic things in the push to just sell more cars

Done with this car but still hoping they somehow make it through

2023 Lucid Air Touring
2025 Lucid Air Pure
Click to expand...
Lucid needs to deal with Lock/Unlock as a safety issues, not a "convenient" optional item.

The fact that these problems persisted in the Air (and I experienced for the past 3.5 years) and is also showing up in the Gravity. Lucid's on-going excuse attributes blame to the FOB, but it is more than that.

If you read the recent survey conducted in this Forum, it is more common than you think.
 
Lucid “ I dont care” its been nearly 5years and they cant fix this. Similar situation yesterday, my kid got into the car after grocery shopping, i loaded my trunk and closed it. Car got locked and i need to do a circus around the car to get it unlocked. I got used to lock and unlock issues and financially there is no way around to get rid of this car.
Lucid dont care to listen to owners and they keep saying will be fixed in OTA OTA OTA. I think this issue is mostly with cars having two driver profiles.
 
Ever since I updated to 2.9.0 I've had a similar issue with locking. Yesterday car unlocked as I walked up to passenger door, and I put groceries on the passenger seat. Quickly walked to driver side and the stupid car locked up. I had to press the door handle to get in, but this is a new, and extremely unwelcome behavior. All this was with my iPhone, which worked fine in this identical situation before this latest update.

As has been said, locking and unlocking the car is not rocket science. Lucid needs to consider this issue, on the Airs and the Gravity, as a three alarm fire, not a casual issue to fix when they get around to it. At some point NHTSA will get involved and force a recall garnering more bad publicity.

Love the car, but these issues are turning owners off, and happy owners drive sales much more than expensive endorsements from washed up actors. Unhappy owners kill sales. Just this week at least 5 people have asked about this car with an eye toward buying one. How do I, in good conscience, suggest someone buy a Lucid when the car keeps locking me out or refuses to open as I approach?
 
I am very sorry you had this terrible, terrible moment.

Today, in May 2026, the best solution is for Lucid to get rid of autolock and unlock ,phone as a key, proximity detection and anything that doesn't involve pressing the fob button to lock and unlock the car. All those things are minor conveniences at best, and pale in comparison to the experience of locking your freaking kid in the car. They have failed to make it work for 3 years now and should just end the services, make sure the pressing the FOB button works 100% of the time, then restore them when they get their shit together.

They should also make the default door handle position "out" when the car is in park.
 
speed said:
I’ve defended Lucid for a long time. This is actually my second Lucid Air in 3 years, and I’ve tried to be patient with all the software glitches, key issues, random bugs, and “it’ll get fixed in an update” stuff.

But yesterday honestly was the worst for me.

I was driving home with my 1.5-year-old in the back seat. He had finally fallen asleep listening to his favorite lullaby through CarPlay. Right before we got home, CarPlay randomly disconnected out of nowhere and stopped playing. Would not connect back at all. He’s a super light sleeper, so he immediately woke up crying.

I pulled into the driveway, opened the driver door, and walked around to get him out of his car seat.

And the car locked itself.

Wouldn’t open. Wouldn’t respond. Just completely locked with my baby inside crying.

I can’t even explain the panic of standing outside your own car, trying everything, while your kid is locked inside screaming.

Eventually it opened, but that moment completely broke my trust in this car.

I can deal with little tech annoyances. I can deal with bugs here and there. But basic reliability and safety issues like this? On a car that’s been out for years? Unacceptable.

I wanted this car to succeed so badly because when it works, it’s incredible. But after yesterday, I honestly don’t know how I’m supposed to trust it anymore. This company has lost sight of basic things in the push to just sell more cars

Done with this car but still hoping they somehow make it through

2023 Lucid Air Touring
2025 Lucid Air Pure
Click to expand...
This is really a scary moment, sorry you had to experience this. Can you share if you use the PAAK or the key fob for your Air? Seems most complaints are with PAAK that I’ve seen.
 
Mr.Quindazzi said:
I am very sorry you had this terrible, terrible moment.

Today, in May 2026, the best solution is for Lucid to get rid of autolock and unlock ,phone as a key, proximity detection and anything that doesn't involve pressing the fob button to lock and unlock the car. All those things are minor conveniences at best, and pale in comparison to the experience of locking your freaking kid in the car. They have failed to make it work for 3 years now and should just end the services, make sure the pressing the FOB button works 100% of the time, then restore them when they get their shit together.

They should also make the default door handle position "out" when the car is in park.
Click to expand...
I understand your point and, given Lucid's history, I don't necessarily disagree with you. My personal believe about the door/lock/unlock problem is, it is NOT the devices (phone, FOB, keycard, etc.), the problem lies inside the car's electronics on how these lock/unlock signals are arbitrated. I might be totally wrong, but that's my hunch.

That said, other manufacturers were able to make these devices (FOB, PAAK, key card, etc.) all work harmoniously. Why can't Lucid do that?!
 
I KNOW this doesn't help your situations or excuse Lucid in the slightest, but just to show that this is more of a problem with newer software defined vehicles than Just Lucid's own doing. Whatever the cause, we need a solution. Maybe going back to insecure key locks is where we should still be...
 

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Mr.Quindazzi said:
I am very sorry you had this terrible, terrible moment.

Today, in May 2026, the best solution is for Lucid to get rid of autolock and unlock ,phone as a key, proximity detection and anything that doesn't involve pressing the fob button to lock and unlock the car. All those things are minor conveniences at best, and pale in comparison to the experience of locking your freaking kid in the car. They have failed to make it work for 3 years now and should just end the services, make sure the pressing the FOB button works 100% of the time, then restore them when they get their shit together.

They should also make the default door handle position "out" when the car is in park.
Click to expand...
My key fob don't work 100% times either 😞, i think this is the reason Lucid refrained form removing other options. For some reason if they decided to do that, it will be nightmare for owners who have issues with key-fobs like me.
 
sri said:
My key fob don't work 100% times either 😞, i think this is the reason Lucid refrained form removing other options. For some reason if they decided to do that, it will be nightmare for owners who have issues with key-fobs like me.
Click to expand...
When you say it doesn't work, can you be more specific?
 
Mr.Quindazzi said:
When you say it doesn't work, can you be more specific?
Click to expand...
When i press lock unlock, it wont respond. Go closer to the car -> Dance for a tune -> and the key will work 😁. This is a hit and miss too 🙂.
 
Mr.Quindazzi said:
I am very sorry you had this terrible, terrible moment.

Today, in May 2026, the best solution is for Lucid to get rid of autolock and unlock ,phone as a key, proximity detection and anything that doesn't involve pressing the fob button to lock and unlock the car.
Click to expand...

You know you can turn the auto lock/unlock off. No need to press the fob, just press door handle to lock or unlock the car eliminates unintended locking.
 
That is horrifying. And something went wrong with Lucid lately-my car is on its way back to service for the third time because my door handles were doing the same thing. Lock and not unlock. Unresponsive to commands, pressing handles not working, and car not connecting to the app to control or unlock or anything. If my kid was in the car I would lose it.

There’s some sort of communication or connection problem on a bigger level I think. Since the last few updates my car is “offline” a lot, or unable to wake up, GPS not working, problems I never had before.
 
Pragmatic said:
You know you can turn the auto lock/unlock off. No need to press the fob, just press door handle to lock or unlock the car eliminates unintended locking.
Click to expand...
Yes, that's what I do. That only works because the car senses the key while you are outside. I'm suggesting that they should turn this feature off. They haven't figured out how to make that stuff work consistently.
Key Fobs were a solved issue 20 years ago, but then manufacturers started adding these proximity features. Many have done so successfully and have made cars minimally more convenient; Lucid has not. The chassis and drivetrain is world class- just fabulous, but that's not enough to overcome the bad press from the software issues. They've also created an incredible time and resource sink for themselves.

It's also stupid to depend on an electronic system to "present" the door handles and not have at least an emergency manual key
 
BS8899 said:
That said, other manufacturers were able to make these devices (FOB, PAAK, key card, etc.) all work harmoniously. Why can't Lucid do that?!
Click to expand...
Fair question. I would say the only salient point right now is they can't and they need to deliver a safe solution that works NOW.
 
Spoiler: They dont care. If not, this would have been addressed by now. Even with losing sales, hitting 52week low every week. At this point i believe they dont care what we owners are suffering.
 
Pragmatic said:
You know you can turn the auto lock/unlock off. No need to press the fob, just press door handle to lock or unlock the car eliminates unintended locking.
Click to expand...
Doesn’t work reliably anymore since last few updates. That’s the issue my car is having. Engineering is working on it.
 
socktucker said:
Doesn’t work reliably anymore since last few updates. That’s the issue my car is having. Engineering is working on it.
Click to expand...
So your saying with passive lock turned off, your Air locks by itself? I've had problems entering (more often than I like) but I've never seen the car lock itself (with passive lock turned off). The handles do retract after a while (when they do there can be a delay getting them to present) but with the passove lock turned off I don't think what happened to the original poster would have happened. Once the car is unlocked it stays unlocked, handle retraction takes more time than I take for grocery shopping.
 
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