Recent content by Viking

Got a call back after 6 hours. A solution ws provided.

I finally got a call back from Lucid. They asked me to delete and re-add the card. After that I was able to change.

I feel your pain on customer service. Yesterday I was on hold 1 hour and 11 minutes until I finally gave up. Today I called again. Looks like they are trying AI. It could not help. It offered to xfer me to a person. Again, no one picked up. This time however they offered to call me back...

I just cannot get thru to Lucid Customer service. They say to hold, multiple times. But after five minutes they claim they put me in a queue for a callback. That was 4 hours ago. No callback. When I tried yesterday I was on hold for 1 hour and 11 minutes. This is really unacceptable. My...

I've been on hold for 1 hour and 10 minutes so far to customer service. I keep hearing they will answer shortly

Maybe not blankety send them, but given Lucid is high end, and other manufacturers have sent out free adaptors, I think they could have made it free on request. It would have been a nice node to their early customers. An adaptor for us early adaptors.

Looks like no free adaptors from Lucid. News on Lucid site quotes $220. I am surprised. Perhaps due to the 50 kW limit they don't expect much use.

I must have been sleeping. I didn't see the announcement that Lucid Airs can now use Tesla superchargers. For my Air Pure is Lucid providing an adaptor? I've not received it.

I'm my case it is not a bug. Just very annoying. I know my window is open. I don't need 30 messages to tell me that. Anyway, I've turned off notifications from the Lucid App. I don't think the notification is necessary. They seemed to copy Tesla which has the same notification. But Tesla...

After the latest update my Lucid seems to have an obsession with widows. I'm getting a massive number of messages that the window is open. Is that necessary? I know the window is open. I guess probably could turn off all messages from the app.

Do you have the same size tires front & back?

https://lucidowners.com/threads/what-is-average-cost-of-second-annual-service.10556/ $575+tax

I'm coming on 2 years and have not had service. I have 6K miles. Do I need to pay the $600 for the year 2 service? Or wait to year 3? My last car was a 2016 Tesla S. I really never had service and never had a problem.

Is it worth paying $500 for a 2 year service? Just basically a fluids check.

Yep. Just talked to Lucid. He didn't understand why I was charged twice for the $75. But, as you say, it will be released. But he told me once released they will charge me again (in pending). It does eat into available credit limit. He said it is a permanent thing. We can expect charges...