Recent content by ToddC

My Gravity has been in Houston for 60 days and is finally about to be shipped home. Another story. However, something interesting, I was told Lucid is about to announce a campaign for new window regulators. All 4 of mine were replaced. They have always behaved a little wonky. Apparently...

Someone must read these boards because I just finally got a call. So thank you whoever you are that took pity on me. Unfortunately, my car has not even been diagnosed yet, but they plan to do that tomorrow. Normally they diagnose first, order your parts and then when they are ready to work on...

What is so frustrating to me is how little it would take to make me happy. I want Lucid to succeed. I work in the contact center industry, you can very easily send an automated message that says, "we are so sorry, we are doing everything we can get your car back to you as soon as possible" but...

I talked to an atty, in Texas if they give you a loaner, they can pretty much keep it forever.

Took delivery in Dallas in March, GGT fully loaded, vehicle was great until August when my dash lit up with warnings and told me to call Lucid. Customer Services said, we can tell already this need to go to Houston for service we are sending a tow truck. Got a call from Houston that said we...

Customer service setup the tow truck, it was picked up, and I have not gotten any info since. I call, they say Houston needs to call me back. I wait endlessly.

Since I have never spoken to them I have no contact info at all.

Houston, they took it down a month ago. I am in Dallas. Service center coming but not open yet in Dallas.

They have had my GGT for a month without a single contact after repeated requests. Now officially in lemon law territory. Pretty big failure of customer service to not even be able to make a single call/text/email in a month. Told them today to figure out how to call me back by the end of the...

Nope

Had a few drive failures last night, car put itself into low power mode and regen braking, dream drive etc all disabled speed capped at 50. Reboots didn't seem to help at all, called customer service this AM, before they called back with an appt I got the software update. Fingers crossed, but...

Similar experience, took about 10 minutes. Didn't have to re verify identity, dream drive showing calibrated. I have a loaded GT.

I got a call and just got the update myself

The product plan for the next several releases is likely already well defined, it's more about execution now. New leadership, if not Marc's gig, can get up to speed without having to immediately set direction.

Agree, in and out of my garage every time, make it a programmable option for the steering wheel button. They auto open, so you have to close them, then reopen them on the other side.