Back to the OPs question… know that the Pure headrest is infinitely more comfortable than a GT. Seriously… like the GT is a rock. The Pure has a memory foam feeling.
Source - my cars
We have a Pure. I do not believe easy entry is designed for you and your spouse as you describe. I would turn the option off. As each of you approach, it should recognize your profile and begin to adjust accordingly. I am 6’2” and my spouse is 5’4” and we do not use easy entry. She approaches...
For clarity, the Pure does auto-open from inside the car. It just does not auto-close. Mrs TakeDuo has not locked me in the frunk to determine if the button is an emergency release like @mcr16 confirmed. I’m sure @AirDoll will talk her into it though 🔪
I haven’t looked under my car. But, that does not look normal. Text that pic to customer care and a description of the location to see what they want to do.
Both cars at two separate stations (4 total EA stations) asking to authenticate in app. Would not PnC. Was unable to authenticate in app and it kept asking for us to pay for charging.