Recent content by swertheim22

submitted in December and it's in process.

The ongoing saga... On December 6, 2023, I finally got my car back. It was severely out of date on OTA Software, so that took a day and a half to update it. I started driving it and thought things were ok...I was wrong. I blew out a tire on Rte 495 -- the dreaded helix out of the Lincoln...

I’m in NJ

Thanks, I’ve been working with Aaron.

Brown Eyes: Your plan sounds good. I spoke to the head of North American Services for Lucid and got the name of a company that will do a Diminished Value Claim on your GT. They are called Collision Safety Consultants and can be reached at 704-747-9337. You should go to their website...

I mostly charge at EA — I have an EA site 3 miles from my house.

Today marks 15 weeks since my car went to the shop to be repaired. Yesterday, I received a note indicating that the vehicle was going to begin reassembly this morning. That means, subject the the whims of the insurance company, I may finally get my car back the latter half of next week...

That's good to know but that was not the message I received from Lucid -- so thank you.

Thanks for sharing. Liberty Mutual is NOT my insurance company -- it's the other driver's. And I will be filing a complaint with both the NJ Department of Insurance and Banking and the NJ Attorney General. I have also prepared a certified letter that will be going to the other driver and her...

28 September Update: After several weeks of going back and forth with the body shop and the insurance company, we finally have agreement from all parties to move ahead. Tomorrow is 7 weeks since the accident. Here's a critical piece of information that I got by escalating at Lucid and...

I don’t know if there are differences in various state laws but what I’ve been advised by both AllState and my attorney that Liberty Mutual must pay all fees and charges now that they admitted liability — up to the limit of their insured policy (supposedly $100K/$300K). If the loss exceeds...

The good news is that the other party was liable and her insurance company (Liberty Mutual) acknowledged liability — so they are on the hook to pay for everything. They didn’t want to use the Lucid-certified shop in North Jersey but I didn’t give them a choice. They’re covering the rental car...

Owning an EV is still something of a novelty -- and sometimes organizations and people don't know quite what to do. If you're ever in my situation, hopefully this will help. Last Friday early evening, I was stopped at an intersection waiting to make a left turn. While stopped, I was suddenly...