Recent content by Shrews

Thank you for your insight, but obviously this 'fact' was not well-known enough for: 1. Me, the customer to know. 2. The Sales Specialist to know. The Sales Specialist literally put in an email that my order (which was a known 2025 model) was going to come with both. I have that email. I...

Erin, you are NOT alone. What you have experienced is exactly what I experienced. And as I have stated in other posts, your experience is unlikely to improve. They loop in 'MCR16', creating the perception of escalation, but communication from start to finish remains abysmal. It cannot be that...

Don't expect your communication with the company to get any better after you take delivery of the vehicle. It only gets worse. While I think the product is really good so far, the 'sales team' needs to be gutted and start from scratch.

Let me start off by stating that this seems to be a really solid vehicle. I received my Lucid Air Touring (special order) on 10/31/24. Besides a few software glitches I am trying to sort out, the car has been very impressive. However, from start to finish, the ordering process and the...

I ordered a Lucid Air Touring about 6 weeks ago and I am becoming increasingly frustrated with the process and the lack of transparency. I am paying cash so no financing issues. I was contacted by the "sales rep" who clearly needs some training in customer service. About 2-3 weeks into the...

Hey. Love your care. About to order the same one. RC still active?

Hey Knoxville. I'm in Knoxville too. About to order mine. Your code still good?