Recent content by Science

Can we hope this means that unlocking will work better when using a phone as a mobile key?

You're right in asking the question about whether there's a benefit to bringing up this issue again. Speaking for myself, and not the others who post on this issue, the problem is exacerbated when it appears to be downplayed. I know you don't speak for Lucid but you do seem to have more than a...

I guess I am one of the people who feels "dressed down" because of bringing up this issue more than once. I don't know LuvLucy and I never messaged them so I note they also take some of the complaints as being characterized as whining. You write that the car does a lot of things well; it does...

I don't expect you to go back and read my previous posts. However, I am not a supporter of a "lemon law" action. Besides, lemon laws vary by state. Also, when you write, "Lucid should either fix it (if they can), or state something about it (if they can)", we are in violent agreement.

It would be good to know why some owners are having high success rates with unlock while others are having such a different experience.

@borski. I read your reply to me and to others in this particular post and I thought, "Now we are making progress." You wrote on April 12: "They [the fobs] do [work]. If you click the button. Which is how fobs work. Which has nothing at all to do with proximity unlock". My takeaway from that...

Why doesn't Lucid address this issue publicly? Just tell us what's going on...what expectations should we have...and are there any plans for improvement?

Borski: You write that the fobs work. I can tell you that they work some of the time. Maybe yours work all of the time. We finally had the service center look into our unlocking problems. They had the car for a week or so. We got the car back and the fobs work about 2/3 of the time. The...

Segbrk may think it's minor...maybe because it happens less frequently to them. BUT, if it is a minor problem, why doesn't Lucid tells us what's going on and if a fix is in the works or if we have to live with this for the life of the car?

It's reasonable to expect fairness in marketing. Lucid has a problem with unlocking. I don't know if Lemon Laws would cover such a thing. Why doesn't Lucid simply tell customers about this problem? They lose credibility by staying mum.

I'll say it here again, Lucid, please respect your customers by issuing a formal explanation. What is the problem with consistent unlocking?

Lucid: Will you please do your customers the courtesy of making a formal statement about unlocking/locking?

I'll say this here and I'll say it again where appropriate. We have lots of delays unlocking and it's very, very annoying. Wish that Lucid would make a definitive statement about this.

Makes sense. I get it that everything should be focused on getting Gravity out the door by the end of April. But, if new hardware is needed so that Air customers can get into their cars, we expect Lucid to do the right thing and recall cars that have annoying (and probably dangerous) lockouts.

Your post makes it sound like the problem is with the fob on the Lucid Air. If so, how do you explain the fact that the problem happens when customers use their phone as a key. Same problem. Lucid should make a very clear statement about what the problem is. We are not adding fuel to the fire...