Recent content by PoZulu

I'm happy with the 50KW from nacs chargers, it's 50 KW more than I expected when I bought the car 3 years ago. I had a very bad experience recently at the Harris Ranch EA chargers. One nitwit in a lightning at 96% and a complete idiot in an ID4 at 94% that felt it was his right to get his full...

Phone as key. 2 years in and continues to be a mystery. Maybe just get a few frustrated owners together for a focus group then do a video to show how to use the system.

I would definitely be willing to pay for new motor mounts that eliminate or greatly reduce the whine. I'm think 2-2.5k but I tend to underestimate what things cost these days.

https://www.pinkbike.com/news/lucid-gravity-launches-crankworx-focused-team-with-martha-gill-jayden-fleming-janelle-soukup-Sources-and-related-content.html

This looks like a go, what type of tape? Can you get it in colors?

Thank you it's good to know someone is paying attention.

I have been waiting 6 days for a service request. I emailed out of the app and was told I should expect a response in 72 hours. 6 days still waiting. I know it is not the intent of this forum to be a complaint box but I don't know of another method to get the message to Lucid. The message being...

No problems for me since the 2.6.0 update, I'm in Alaska.

I received a phone call. I truly bummed as I would like to participate. I think it's great that Lucid is reaching out to existing owners for insights.

I have been told by the service dept that a "factory reset" that will wipe out all your settings is required. Also that it's a known problem that will be fixed in an OTA one day. In the meantime I renamed it "does not work", thought it might shame the service dept into figuring out a better answer.

I finally made the cut but unfortunately I'm going to be out of town. Bummer. Maybe next time

"You should also know that sales people will say what they need to say but they have no relationship to service." That would be what you might expect from a huge established dealership, not what I would expect from a fledgling business of any sort. Also the sales desk is within eye and talking...

"My remote service tech" who's that? Was I supposed to have one? If I did and Lucid told me about them it might help.

I have found the system to contact customer service to be very disappointing. I am not happy about some of the software but I get it, software is difficult. I think customer service and response time is crucial to building customer loyalty. Right now Lucid is dropping the ball in this area. I am...

"Sheesh. Amateurs. Heck, you don't even need to bust it...just put it on the roof and it will be busted before you get out of the parking lot. You can stop when it flies off the car.and pick up a piece that fits the job. No worries." Brilliant, thread closed!