Recent content by Northpointe

I just spent the last two days putting 600 miles on my Air and using 2.11. My view, it’s worth the upgrade for the multitasker ability alone. Being able to use navigation on one screen and audio on another is a major upgrade. I never liked having to switch back and forth between screens. It...

We have three different cars in our household. Each has a slightly different cup holder. When it comes to cup holders (or cups for that matter) there simply is no standard. We address this by buying different cups for different cars. Problem solved, no government agencies involved.

Is the issue the cup or their cup holder? Either way it’s outrageous, egregious, preposterous!

But there’s a rationale being used. Investors can decide if they agree or disagree. But there are certain truisms. Profits and sales matter. And Lucid only has one of those and even those aren’t optimal. Analysts were expecting two things to occur this quarter. Deliveries would hit targets...

Analysts make recommendations and investing decisions based on the underlying fundamentals of a company and confidence in management to deliver results. They are not infallible but they also don’t make investing decisions based on vibes. Based on the most recent investor call, and subsequent...

It all depends on what your goal is. Do you want to win here or in court? Because one likely precludes another. And we’re not handing out money here. If telling your story is more important than settling your dispute continue to do so. But you should probably let your attorney know.

I think you misunderstood the role of the arbitrator here. Their goal is not to draw legal conclusions but arrive at what they deem to be a fair and equitable resolution based on the information presented to them. They did so and you disagreed with their proposed resolution. Your remedies now...

It always makes financial sense, if you're in the business of selling extended warranties. But extended warranties aren't truly warranties or insurance they're service contracts. It's an important distinction. Insurance covers unforeseen catastrophes that may or may not happen. More people...

It continues to be a very polarizing design from a storied brand with a checkered history. I own an example of their prior EV, the I-Pace. When it was released in 2019 it won the "world car of the year award." It was seen as true competition for the Model X and was squarely aimed at those...

Unfortunately poor build quality and service center queues are related. The reason that appointment lead times are running 2 months in many locations is the service centers are fixing problems in vehicles that were rushed through production. Lucid has rightfully acknowledged this. The SC's...

I had an opportunity to speak with my service advisor on an issue with another EV (non-Lucid) that I owned. She described the process that the technician had to go through to safely de-energize the HV battery and safely cordon off the work area so no one could enter it. She also described the...

I suspect that loaners (or rentals) are being provided in most instances. But that’s even more perplexing given the expense they’re incurring. For a company prioritizing cost and cash preservation it makes zero sense.

That’s likely due to a lack of appointments within the app service window. I ran into the same issue with the Scottsdale SC last week. I had to call and was told they are booked until the 2nd week of December.

My conclusions are anecdotal based on conversations with the service team and the issues reported on this site and others. One of the main selling features of EVs in general is that they don't require the level of routine maintenance and repair as ICE cars. That assumption was clearly built...

Actually most of the services are related to quality issues that weren't addressed in production. Some of these are one off problems (fit and finish) while many are systemic problems (drive motors, known software deficiencies, battery failures). In some instances diagnoses and repair has to be...