Recent content by Moshne

Just got the Turtle over the weekend. It had been a minute since a critical failure so I was getting lulled into a false sense of security. Tow truck is on the way to take it to the service center. For those that have this done, how long was the turnaround on the fix?

Did you get anyone to look at this? This sounds a lot like what I'm experiencing.

No. I seldom charge above 80%. Problem has happened <20% and most of the time I'm 50-80%.

My regenerative braking basically stopped working entirely earlier this month. I've been trying to get my car into the shop to repair, but even with being provided an "exception" the earliest they can get me in is after Christmas. Anyone had this issue before? The car just doesn't slow down if...

Sad to lose my unobstructed view of the sky but bought them and installed them and my wife is much happier now. Temperature is noticeable and they didn’t add a claustrophobic element I was worried about, at least in the front. In the rear the ceiling is a little lower. They might be annoying...

FYI the Baker station has been taken offline, something I discovered while driving there. I’ve driven from LA to Vegas without a charge before but that’s starting at 100%. I can’t do that on the way back and it’s gonna be rough. Apparently it’s a planned outage with no ETA per customer...

It’s just a clown show here start to finish. I was able to get my car in but then they didn’t look at it for a while. Now they are claiming they can’t replicate faults when I gave them times when it occurred. They need to cause the faults on an active drive if it’s not being displayed...

I'm an owner and I think the conclusion is correct. The customer service has been abysmal. I've appreciated that I've been able to get help from reps on this forum, but this shouldn't be required. I've had nothing but problems with my vehicle since I got it in November and none of my problems...

Yeah, I've been trying. My service center (Beverly Hills) takes weeks to even return my calls. It's ridiculous.

Definitely feeling this. I have a combination camera/radar sensor issue and they are telling me they can't even look at it till the middle of May, on something I reported three weeks ago.

Apparently not for me. It'll require me to bring the car in, and they can't even look at it for two weeks. I think I've had enough.

Just got my car back last week from service for a new battery and front camera. Now I’m seeing this issue. Resets aren’t working and the car thinks it’s constantly in my garage. Won’t acknowledge speed limits anywhere (because it’s in my garage) and also the app won’t activate. Just constantly...

If it’s something you’re considering definitely talk to a lawyer before you do anything or let the shop know you’re considering it. I went through it with my Model S a few years back. Make sure when you’re signing any work orders that the dates and description of work is correct. Tesla tried...

When we took delivery we were told that the team that does the initial inspections has gotten crunched on time and they are given about 25% of the time to do the detailing and such per car that they used to have. Not terribly surprising they are missing things.

Update on mine: They still don't have my car on the lift. Responses I'm hearing is they "are having trouble getting the other car off the lift" and that I'm in a queue. My completion timeline estimate has extended weeks on a project that still hasn't started. This is really unacceptable. Lots...