Recent content by Kvothe89

Thanks! Any idea how I would go about contacting him?

That's a good idea, I'll reach out to an attorney to get it evaluated. I'm pretty sure it would meet the requirements since it's a brand new vehicle that's been in service for well over 30 days across multiple visits. I'll also reach out to Lucid once more to give them another opportunity to...

I appreciate the suggestion. I believe I mentioned wanting to explore options like a replacement vehicle in my initial call, but honestly it's hard to remember exactly what was discussed since that was 20 days ago. The main issue is that I haven't been able to have any substantive conversation...

I'm really frustrated with Lucid at this point. I contacted customer care once more today about the ongoing issues with this vehicle, and again they said that they will escalate the issue and someone will call me back within 24 hours. The ticket has been open since 8/1 and I've called multiple...

Not sure about the specific issue this time since I haven’t heard back from service yet, but it’s definitely not just a software glitch. The error persists even after multiple sleep cycles and resets. The last time this happened, service found an excessive voltage drop in the left rear quarter...

Yes, I did.

I had to wait several days because they didn't have loaners available this time, but they've put me into an Air pure right now. I appreciate them getting me a loaner, but it still doesn't feel great since it's quite different from the vehicle I'm paying for.

I've been thinking about whether I should pursue the lemon law route. I'm really glad that I didn't outright buy the car and decided to lease it instead -- at least there's an end to my nightmare this way. I've been trying to contact Customer Care to see if they can get me a replacement Gravity...

Update on our Gravity -- we finally got the car back from service on 8/10, and it worked until 8/13 when the dreaded "Air Suspension Unavailable" message returned yet again. So the car is back in service with no ETA on return. We're now approaching 2 months of ownership, and the car has been...

I feel your pain! My car has been in the shop 4 times as many days as it has been with me 😭

Yes, I let it sleep overnight and tried it this morning and the suspension error still persists. It seems I've been particularly unlucky so far 😢

Yes, I tried a steering wheel reset and also letting it sleep for a while, but this error still persists, unfortunately.

I finally got my car back yesterday and the key fob issue now seems to be fixed, however a new error started popping up saying that Air suspension is unavailable 😞 So now the car needs to go back into the shop. It’s so crazy that the car has already been in the shop 3x longer than it has with...

Oh interesting! Never had the same problem in the Air GT. Let’s see if it’s fixed when I get the car back. I’m hoping I get it back next week. They’ve had it for 2 weeks now.

Yes I’ve had Bluetooth issues from day one. In my case, people on the other end complain that my voice sounds muffled and it’s hard to hear me. They will address it in the current service appointment.