Recent content by kristiandg

Some states’ Lemon Laws have restrictions that exclude eligibility in a case. That’s when the Federal Magnuson-Moss Warranty Act comes in, as its duration limit is the vehicle’s warranty and restrictions far less. Good luck…

So, being “delivery” for a new purchase, you should demand a replacement and not screw around with repair. I can tell you from first hand experience, it’s never the same if the damage is extensive (mine was just a hood, and I’m fighting recurring wind noise now, that I never had before - like it...

That was precisely my stance as well. I understood that if insurance was going to pay out something, that they’d need something signed by the owner of the vehicle - but the expectation of something so overarching and that was the only element Lucid seemed to care about, was quite surprising. I...

Oh yeah - I should have mentioned - I’m in Ohio, so the local laws in play above were all based on Ohio (and really just to get folks thinking about their particular states’ remedies that may be available to them). Lease possibly complicates that a bit more, so that’ll be interesting. Please...

Whenever they don't have a Lucid loaner for me, I either request an EV rental (so I can use my home charger), or if it's an ICE, I keep those records and make them pay back. You have complimentary charging that you don't get to use while your car is gone - that was one of the selling points, and...

Yeah, so a trick I now do. First, disabling the Shock/Tilt is useless because every time the FOB gets in range (which is all the time on an open transport), it seems to reenable (rather than every time the door actually opens - that's just stupid/obvious/bad programming/code). So, to combat...

That is a valid point. I'll circle back with them as well.

It actually depends on the details of the situation. The carrier's insurance actually tried to get me to file a claim with my insurance for items they were refusing to cover (which, of course, would then be my insurance paying for their damage - I don't think so). Insurance is usually only...

UPDATE: And the latest.. The body shop contacted Lucid today explaining that the car continues to have issues and will be back in their shop. I guess they asked (on my behalf, which was nice of the body shop) if I could keep the loaner for that additional time, and Lucid actively rejected that...

Honestly, the car is smart enough to know it's being towed (it says so on the app alerts because, you know, it's go that circular motion thing going on when it's being towed). A couple days after it happened, I emailed the software department giving them a very brief description of the incident...

All, I'm interested in hearing from any Lucid customers who's cars were damaged during a service transport. No, this isn't some competitor phishing, or anything like that. My Air GT was damaged on it's return trip from one of the service centers (the only time Lucid transported it on an open...

So, an update on this. @GoFast you were dead on. Water got in by the rear bumper and took out one of the hubs/gateways. However, after all those errors cleared (as you said, dried out), Turtle Mode came on. It's been in for service the past 10 days, and I just got it back this afternoon. Sadly...

I've got the Ubiquiti charging station (which has a sexy big screen on it - kinda why I wanted it) ;), and it, too, will randomly get an unrecoverable error from the car, where I have to tell it to reboot (I don't have to kill the breaker, and can bounce it from the administration app, but the...

Oh, I was doing that anyway. Hardware or software, I always want an answer to “why”, because if it’s unknown, then it will likely happen again. Fun issue tonight…. Driving on the freeway tonight (around 65), I had a huge drop in forward thrust and the “Low Power Mode” message came on...

Actually it was the software update, even the manager that called me felt that was likely the case. Update: they must have hopped in it this evening, as all systems were restored when I went out tonight. This wasn’t just a function of a long “walk-away” reset, as I had done that earlier this...