Wow, sorry to hear that. Mine has been great since it was returned on July 7th. I even took two small road trips the past two weekends (250 mile round trip). All good, just a couple typical glitches that needed a soft reboot (no audio thru speakers). I hope they get yours resolved soon so you...
Two trucks, one local company (to pull onto a flat bed then transfer to the other truck which didn't have a lift.) Neither used proper procedure. The local driver used the skids on the rears which is correct if it were rear wheel drive. Seems like neither was asked if they knew how to tow a...
Finally getting my Air back tomorrow, three full weeks after it was picked up.
Last Wednesday, I got a call from Tim, the service manager in Chicago. He was trying to figure out what happened during the tow. He asked if the car was dragged onto the flatbed. I told him the driver used skids...
Wow, welcome to the club. That “special order” situation is interesting. As you know, I needed both motors and the battery pack. The rear motor and battery came from Grand Rapids in a day. The front motor shipped from Arizona and was tracked to arrive last Friday, the 27th.
Today marks two weeks...
I finally got an update from Coldwater. They’re replacing the entire battery and both drive units. Apparently, there was some kind of error that sent too much power to the drives and “fried” them. I’m paraphrasing, I didn’t have a pen handy to take notes. The battery is on its way from Grand...
I didn’t want to be hasty, so I gave it a week. But I’m still without my car and feeling completely isolated in how this is being handled.
My vehicle was delivered from the Chicago Studio on Sunday, June 15th. I was excited to finally take delivery and immediately drove to my father’s house to...
Delivered today from the Chicago Studio. Took a quick ride to my Dad's, now I'm home and ready to learn everything. I took a chance with the Cosmos Silver... 90% of my vehicles have been black. I LOVE the Cosmos more than I thought I would. The only hiccup so far is the Lucid app wont link and...