Recent content by HHI

There appear to be a film in a few areas on my glass canopy. Tried winder and a soft cloth but no luck. I hand wash the car and haven’t used any additives that would cause the problem. It’s only 2 months old and garage kept so I am thinking this is some residue left over from the factory or...

Thanks…I was just bummed when I called customer service and they said they would send a message to the software team…if this is a known solution they should give the “fix” to the customer service people…I ran a company at one time with 500 people and we always updated then with the “quick fixes”...

I don’t see a “fix” to this problem … this is a software issue that should be addressed. My wife left her purse in the car with the mobile key, valet key, and key fob in the car in the driveway and came into the house to retrieve something. The car locked automatically. It is absurd to...

You might be right…I am not sure all that was included in the software update. I would hope someone in tech support would realize the SW probably did not address the underlying problem and would reach out to me. I will see how this goes …so far so good. Thanks

All is well in Hilton Head…a couple of anxious 12 hours but was able to download new software and the passenger seat came alive! I think this was a “one off“ as no body in customer service had heard of it before … having run a company myself with 24/7 customer fulfillment this type of problem...

Is there anyway to ”unfreeze” the passenger seat…it is in a position that no one could sit in which makes the car pretty useless unless driving alone. How quickly can I get a service call…I called customer care this am and they said someone would send the car an update whatever that means...

Can that be done remotely?

Can that be done OTA?

I came out this am to find the driver seat completely reclined and the passenger seat in a full upright position and frozen there …I could adjust the driver side thankfully. Anyone experience this? How did you correct it? Thanks

I will be taking delivery in about 2 weeks of a touring paying cash. Filling out the purchase agreement the net price is listed without the $7500 credit being reflected. In otherwords, the credit is being treated as a rebate after the sale… I live in SC where the sales tax is capped at $500...