Recent content by ggrooms

My opinion, but i am no Lucid or tech expert, but the real improvement was 2.1.42, the .47 is imperceptible.

Been happening w/ my system for a year or so. I have reached out to Lucid for help…crickets.

Great info and good for you and me, lucid drivers. A non Lucid driver will not read the manual and Lucid customer service should have been able to help with something as simple gaining access to the vehicle. I am not venting, but trying to help Lucid be better as a company. Growing pains and...

I don’t disagree, but Lucid customer service should do a better job of helping a stranded Lucid driver. If it had been a dark, dangerous parking deck there could have been an issue. As it was the location was safe, but still very frustrating. I really just want Lucid to read this and make...

If you say so, Lucid customer service certainly doesn’t know all your tricks or doesn’t agree. Two chats with them and we got nowhere.

When a person rings customer service twice and gets nowhere, there is a problem. She had a mobile app and a dead key fob. She should have had a better result.

Seriously, that’s your response. Every time someone drives your lucid you need to give them a key card as back up? That is certainly not feasible. Can Lucid do no wrong in your mind? Two calls to Lucid customer service and all they said was ”sorry we can’t help.” She tried placing the dead...

Yesterday my wife drove the AGT, she has the app on her iPhone. Car In a parking deck, car would not open, Lucid customer service could not help, my daughter drove a key fob out, no luck, battery dead, called a 2nd time, again Lucid customer service no help, had to drive home, get a key card...

I have had so many similar issues that my family will no longer allow the Lucid to be used on family trips. They literally have PTSD concerning the vehicle. I am now careful to not drive the car more than one hour from my house, charge at home and to keep myself safe. Two learning experiences...

15 months in and the mobile techs have been to my house approx 8X. I wish I’d say it’d get better, but my experience says otherwise. Just yesterday my left windshield wiper stopped working.

Lucid tech has been to my house approx 6X, they've checked the radio, it still does not work more than 50% of the time. I have called cust svc many times, I am so tired of this problem.

I too agree and have experienced all of the above. As mentioned before, the Lucid team has been great and knows the way to my house by heart.

Gainesville, FL, b/t software and charging fears, I‘ve only taken the AGT more than 50 miles from home twice. Lucid 800# and mobile tech people are absolutely the best, always polite and patient and unfortunately the mobile techs have been to my house 5-6 times and never a single complaint.

EA has fixed this issue in my area, their chargers don’t charge. I know…I’m too funny.

As I have posted before, one needs 2 cars, a Lucid and an ice backup. Lucid range is irrelevant as I am scared to drive more than a radius that allows me to charge at home. Last visit to EA in my town had all 4 stations out of service, prior visits zero luck as well. Giving me 3 years of...