Recent content by dotmatrix_cloud

  1. dotmatrix_cloud

    Music app strangeness after update

    A few times now, I Have Noticed the audio controls will disappear from the screen while the music continues to play. It will stay like that for any where from 30 seconds to several minutes and then the controls reappear. Any thoughts on that one?
  2. dotmatrix_cloud

    FEATURE OTA Update 2.1.52

    The only post install weirdness I noticed was the front camera view staying on the right hand side of the main display and becoming unresponsive to touch. This required getting our of the car to manually open the garage door as there is no other way to access home link.
  3. dotmatrix_cloud

    OTA Update 2.1.43 - ROBUST THIS! - Important PSA to Update to 2.1.43 ASAP or RIP

    The car has been uploading a lot of data in the last 4 days, but no update downloaded. Yet.
  4. dotmatrix_cloud

    Lucid Web Site

    It appears that the issue that I was experiencing is that there are 'certain states' that the referral program 'is not available in' and that is why the links don't work properly. Um, yeah... Ok...
  5. dotmatrix_cloud

    Lucid Web Site

    Yes. That was the part where I tried to inform them of the issues I found using the feedback form on the site -- and it was not working either. Not throwing stones, just trying an alternate channel to make them aware and hopefully fix it. There does seem to be some conduit between this site...
  6. dotmatrix_cloud

    Lucid Web Site

    Sorry for the confusion - NOT this site - the newly published owner site from Lucid....
  7. dotmatrix_cloud

    RESOLVED Is motor whine normal?

    I find the most bothersome aspect of it is that within the range of it rising and falling in 'whine' it hits a spot where it sounds like the siren on an emergency vehicle. When I first got the Lucid that had be constantly looking around to avoid impeding a first responder. Then I gradually...
  8. dotmatrix_cloud

    Lucid Web Site

    I received my email to sign up for the Lucid Owner site. I signed up and discovered that many of the links don't work or go to the wrong location (ex 'Referral Program' goes to "Design & Build"). And, of course, the feedback page that I tried to use to report these issues (wait for it)...
  9. dotmatrix_cloud

    RESOLVED Lucid App keeps stopping

    Received an Android update and now the app is behaving again. Must have been something in the security update - nothing else changed. 🤷‍♂️
  10. dotmatrix_cloud

    RESOLVED Lucid App keeps stopping

    Last update I see in Google Play Store is from 7 July 2023. I have that version and it still crashes. Is there supposed to be a newer release coming today or this week?
  11. dotmatrix_cloud

    RESOLVED Lucid App keeps stopping

    For the last 2 weeks, every time I open the lucid app on my pixel android phone it closes after 2 seconds. Have tried clearing cache and data and even reinstalling to no avail. Any suggestions other than sitting on hold with support then having them hang up without ever answering the call?
  12. dotmatrix_cloud

    Abysmal (Lack of) Customer Service

    Really happy you had a great experience. Maybe, someday, I'll be able to report the same.....
  13. dotmatrix_cloud

    Abysmal (Lack of) Customer Service

    Mobile app and car couldn't find each other. The phone was paired to Bluetooth in the car with a slightly different name than what is displayed on the Bluetooth screen in the Pilot panel ('LUCID-05XXX" vs LUCID-XXX). Deleted both bluetooth connections from the phone, then reconnected key...
  14. dotmatrix_cloud

    Abysmal (Lack of) Customer Service

    I have yet to have a good experience with Lucid Customer service. Last night was the worse. About a month ago, I sent a text to support because I noticed that a couple of the heating strands in the rear window don't appear to work. I noticed it because I happened to hop into GT on a foggy...
  15. dotmatrix_cloud

    Any Other Ohio Owners (or Owners to be)?

    Welcome to another Ohio Lucid Owner! Did they charge you car to 100% or 80%? Mine was only at 80% when handed over...
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