Recent content by deepatel

I have used, or attempted to use, three different Electrify America charging station locations 4 times in the past 2 weeks. In not 1 instance has a connection been successful without numerous attempts to connect and calls to both Lucid & EA. Today, the first 45 minutes in what I had hoped would...

Will do.. This is Northeast (northern VA) and the service manager seems to be based out of King of Prussia, PA

My recent communication (after bouncing around with various people at Lucid) has been with the Service Center Manager. He claims he has escalated internally

In so many words, that is exactly what is implied after a review by Lucid. I naturally disagree

I was at a local strip mall. Opened the frunk using my phone, put a few grocery items in and closed the lid using the app on my phone. Put my phone away once I got in the car and drove out of the strip mall on to a local road (driving at about 25-30 miles per hour). It was downhill and very...

Forgot to add I didn't have my key Fob with me so no chance of pressing any buttons

I did push back. My request was escalated to senior mgmt and apparently declined

I had my frunk open while driving recently and the latches snapped on both sides. Lucid service took the car, had it evaluated and are claiming the latches need to be replaced but the part is not under warranty since their logs tell them the car did all the right things. Total bill is $1,800 for...