Recent content by BSheppard

  1. BSheppard

    Cosmos incoming ……

    The new Marketing team are getting their act together. Congratulations it is the first ad that has been worth watching in a very long time! Looking forward to the big reveal!
  2. BSheppard

    Dream Edition: What Excellent Support Looks Like

    I have always had good experiences with lucid service at both Beverly Hills and here in Seattle, they may take a little longer that I would like but they have always provided a loaner and kept me updated...
  3. BSheppard

    Gravity Third Row Seats

    Mine have worked perfectly since the day I picked up the car (October 2025)!
  4. BSheppard

    Lucid Air Cupholder NHTSA Complaint

    I have owned a Gravity GT for more than one year and have never had an issue with the cup holders. I like their snug fit given the power of the car every thing within the cup stays where it should!
  5. BSheppard

    Seattle Area

    I'm here in Mukilteo too Gravity GT
  6. BSheppard

    ID help; rubber bushing on the driveway after washing the Gravity

    This is from the frunk it is easy to dislodge when cleaning/ drying the frunk area. Make sure you position it correctly when putting it back. I have found it interferes with opening and closing otherwise
  7. BSheppard

    Is there anyone who likes the GRAVITY GRAND TOURING H.U.D..

    I find the HUD to pretty basic, I added it as the 120 outlets were combined with it when I ordered my GT. If I had known that the AR component would be a non starter I would have used the extra dollars on an alternative upgrade... I still regret not going with the 22 / 23" wheels!
  8. BSheppard

    Lucid Gravity in the wild

    I think that was me! resident of Mukilteo out buying office furniture! (North Garage)
  9. BSheppard

    The simple satisfaction of home dryer outlet charging

    Here in the Pacific Northwest West I charge on a 50amp circuit at 11cents a kilowatt hour any time of day, it is a beautiful thing to roll in at the end of day and wiz out in the morning!
  10. BSheppard

    Service center Response time seems to only be getting worse :( (Chicago Goose Island Service Center in this case) anyone else?

    The Seattle service center are making a real effort and I got an appointment for the annual service without any issue.
  11. BSheppard

    Gravity DE Arbitration Victory

    I have had my Lucid Gravity for almost one year (October 14th 2025) I have had a few software bugs, and on occasion still get them. However, this is a beautiful car and an absolute pleasure to drive. NO REGRETS WHAT SO EVER. Do I wish it was easier to contact the service center without the...
  12. BSheppard

    Let rate our service center

    Beverly Hills - 5 Seattle - 4 (Seattle are having issues with their phones too, thus the 4). However, I think Lucid as a whole have phone issues that need prompt attention
  13. BSheppard

    Windshield replacement

    At the Seattle SC, they replaced my windscreen parts and labor $3.9k I have the HUD, insurance covered it with no issues. Lucid took care of some warranty / recall items and provided a vehicle (Air Touring) very happy with the experience there. I think the calibration required presented some...
  14. BSheppard

    Will marketing finally make a turn? Ex Hyundai executive hired by Napoli

    I think the hiring of Angela Zepeda is excellent news... Marketing has been ill conceived in the past and hindered Lucid's growth. The opportunity to reach a larger audience through a well organized marketing campaign, define Lucid is long overdue. I wish her the best of luck! As for the...
  15. BSheppard

    Nobody left working Lucid Support? (Also, dark pattern hold music.)

    Piling on as well... I had a windscreen break and called the service center iJune 1st to be told there were no appointments until September, they got me in July 13th which was fine. Vehicle was in repair for about three weeks, also fine as I had an Air loaner. Problem was they did not replace...
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