Recent content by acsing

I haven’t had it happen consistently since I posted this so there is some hope for improvement at least

I’ve occasionally messaged them directly and didn’t get a response so figured better to go through ‘central’ so there’s a paper trail of some sort but probably something I can look at in the future

I've had a Lucid since August 2023. I have emailed Lucid Customer service multiple times in the past year. I usually was put in touch with a real human being within 8-12 hours. Expected service for asynchronous communication like email. I'm ok with that. I emailed them about a non-urgent issue...

Sounds like no one has figured out what is causing this. I've also wondered this as well. I don't use SiriusXM. I suppose it would be an interesting data point to see if people who subscribe to Siriux XM DON'T hear the sound.

After the update, I have also had issues with CarPlay not loading. In the past if that occurred, I would just remove my iPhone and re-add it and it would work but yesterday and today (I got the update 2 nights ago), it didn't do that. After driving about 20 minutes, CarPlay suddenly reconnects...

That’s a good thought - I don’t think it’s that though because these are all places I’ve been to before, have good cell coverage and happens even when I’m connected to my home Wi-Fi as well

I checked the forum and didn’t see this posted anywhere. Starting yesterday, my audio will be playing (Spotify) and it pauses for a split second, then resumes. It will do this 2-3 times separated by 30 seconds or so and then will ultimately just stop playing. Any idea why this is happening and...

Thanks for the info! I'll check that out

Alright - all of the people who had sound issues - I got a new software version 2.1.42 last night and the bass/mids are SIGNIFICANTLY better. I was driving around with a big smile on my face today. The other thing I noticed is all of the other internal car sounds are louder too (blinkers, fasten...

How sad is it that we are having to have this type of conversation on an $82k car…

That’s concerning - suggest this isn’t a faulty speaker system but the “baseline” expectation for this otherwise luxury car. Service tech said he’s still looking into it but I have low confidence.

Yes, waiting to hear back from CS unfortunately. Thanks for everyone's input. very much appreciated

I shared with my service tech and he said it wasn’t pertinent because that was for the SSP system and mine doesn’t have those speakers since I don’t have SSP

The voice has a “raspy” sound to it, like some crackling almost. Not sped up or differently pitched

Interesting - I will share this with my service tech and see what he says. Thank you! EDIT: actually, I reread that post more and I’m not sure it’s the same thing. I don’t have any vibrating issues with the noise, it’s a lack of bass