Recent content by ac.bill

Today around 2 months after my first unanswered call and unreturned voicemail my new wheels and tires were installed at my home by a cheerful and informative Lucid tech. I was encouraged to learn that new people were being brought onboard as a precursor (hopefully) to the long-promised opening...

I just today got the email that my wheels and tires are being assembled and will be installed at my home next week. Relieved.

Just a quick follow-up from that original June 8th post. Lucid mobile tech Brandon got in touch with me at the very end of June. I then got a quote for the wheels and confirmed it on July 3. No word since. I'll post when something happens.

"Due to unforeseen scheduling conflicts, we must unfortunately postpone our AMA at this time. ..." Likely because of all the service questions posted there.

My experience has been similar to yours until this year, but suddenly I'm unable to reach a real person.

I sent a note to corporate customer service that I would drop the car off in front of the Plano studio, maybe with a sign on it talking about Lucid's customer service.

I have been a fan of Lucid since before adopting that name, back when they raced sports cars in the desert with an EV converted Astrovan. Peter brought credibility to the brand in the best possible way and Emad Dlala brought the tech. I love Derek Jenkins' design sensibilities just as I...

While the service center is a day's drive away we have had a locally based mobile technician here in the Dallas area since early days. In the past I had a direct number but now it's gone. For me this is a mild inconvenience but for someone commuting in their only car It would be awful.

Arlington, Texas

Love my '22 AGT but the 21s are pretty dinged up. Talked to mobile service tech on last visit for filters, wipers, etc (DFW area). He said he could bring me new wheels when I was ready. Last month I hit a big pothole and have a tire losing air. Decided to order a set of 19s and the website said...

I too have been a fan from the earliest days. My early '22 has had a very modest service history of just a couple recalls and a loose piece of trim that were handled seamlessly and a couple minor damage incidents that were 100% on me. I had no hesitation keeping the car past the end of the...

HaHa! Too bad that guy lacked Lucid camaraderie. In my much younger years I had a similar incident that was profoundly embarrassing. I'll save that for some night when we're all sitting around a campfire and passing a bottle.

Howdy, neighbor! I assume that was you I saw on Little Road today. That makes you also the 2nd Lucid I've noticed in the wild.. I may head up to the Plano studio soon to check out the Gravity and sniff around about getting the CPU upgrade.

Given that it continued through resets I would suspect the mechanical contact in the turn signal stalk. Sticky or contaminated?

I got my AGT in March of '22. Early days indeed, with lots of bugs and a handful of recalls. That just goes with the turf of being 'First kid on the block with the new toy." Still I was impressed with how quickly things improved. Core usability and reliability issues were addressed first, as it...